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COVID-19 Information

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Content last updated 27/10/2023

COVID-19 Information for the Gold Coast Community

The latest information about COVID-19 including managing COVID-19 at home, COVID-19 vaccinations and testing for the Gold Coast community.

COVID-19 resources for the Gold Coast community

In addition to the below information you can also access community information via these trusted links and helplines.

National Coronavirus Helpline

If you need information or advice on COVID-19 or COVID-19 vaccines, call the Australian Government’s National Coronavirus Helpline on 1800 020 080 — 24 hours a day, 7 days a week. If you need an interpreter, choose option 5 for interpreter services. You can also call the free Translation and Interpreting Service on 131 450

HealthDirect Australia has advised that the current COVID Primary Care Support Service (Living with COVID) expires 30 September 2023.

National Coronavirus Helpline (NCH) transition dates

  • From 4 October 2023, if a Queensland consumer calls the NCH and selects ‘clinical’, they will be diverted back to 13HEALTH.  
  • In early December, if a Queensland consumer calls the NCH and selects ‘general’, they will be diverted back to 13HEALTH.

Mob Link

By calling 1800 254 354 or visiting Mob Link Aboriginal and Torres Strait Islander people across South East Queensland can access a variety of COVID-19 related services and support plus a wide range of other health and social services.

Online resources

Telephone hotlines

Mental health resources

Support for individuals and households

There’s a range of financial support and services available during COVID-19.

Multicultural resources

Antivirals

If you test positive for COVID-19, you may be eligible for antiviral treatments if you are:

  • 70 years and older, regardless of risk factors and with or without symptoms
  • 50 years or older with 2 additional risk factors
  • First Nations person, 30 years or older and with 2 additional risk factors
  • 18 years and older and moderately to severely immunocompromised.

Check your risk factors and eligibility.

Find a pharmacy with available supply of oral treatments

Lagevrio and Paxlovid PBS listing

Lagevrio was listed on the Pharmaceutical Benefits Scheme (PBS) on 1 March 2022 and Paxlovid on the 1 May 2022.

PBAC recommended changes to the eligibility criteria for the oral treatments.  These changes came into effect 11 July 2022. Read the media statement.

To access these medications, you need a prescription from an authorised prescriber e.g. general practitioner or nurse practitioner.

PBAC Web Outcome Statement.

Testing requirements update – 8 January 2022

If you get a positive Rapid Antigen Test (RAT): 

Find out where to get tested on the Gold Coast

COVID-19 Testing on the Gold Coast
Protecting yourself. Protecting family. Protecting community.

Covid-19 Support for Aboriginal and Torres Strait Islander peoples
Managing COVID-19 at home

Mild COVID-19 symptoms can often be managed at home
Report your Positive Test Result

Reporting your positive rapid antigen test (RAT)
HealthDirect Covid-19 Information

Symptom Checker, Restriction Checker, Helplines and other Community Information

Protecting ourselves and others

We can all play our part in reducing the risk of COVID-19  in our community, to protect ourselves, our loved ones and the community.

We should all:

  • Get the COVID-19 vaccination and booster when eligible
  • Practice social distancing in public, at home, at school and at work
  • Practice good hand hygiene
  • Cover our coughs
  • Regularly clean the home or workplace
  • Understand Queensland restrictions around public gatherings, quarantine, isolation and travel
  • Stay home when unwell, and get tested, even with the mildest of symptoms
  • Wear a mask if directed
  • Follow the health directives