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The aged care services linked below are available to assist older people, their families and carers accessing services and up to date information. Click the links below to expand/ see more information.
The My Aged Care Website is the starting point to access Australian Government-funded aged care services. It is an online portal to support older people with their health care needs and provides information about finding and accessing government funded services. It provides you with information about:
You can call the My Aged Care contact centre on 1800 200 422 (Freecall*)
You can now also arrange a face-to-face meeting with a Aged Care Specialist Officer on the Services Australia website,
Psychological Services in residential aged care facilities (RACFs) is a service that aims to support older people living in residential aged care experiencing mild depression or anxiety and those having trouble adjusting to changes or coping with loss. The service can also support people experiencing dual diagnosis of mental health and dementia or neurocognitive disorder (including brain injury/developmental disability) where behaviours are identified as mental health related. For enquiries, send an email to racmentalhealth@changefutures.org.au or call to 07 5648 0424.
View the Advance Care Planning webpage on our website for more information.
Carers Gateway is an Australian Government’s online portal to provide practical advice and access to supports for family members and friends caring for people with health conditions that demand a lot of support from their carer. These conditions include a disability, dementia, mental illness, chronic illness and life-limiting illnesses. Family and Carer services include assistance to connect with health services, free phone counselling, carer coaching and connection to other carers.
Aged and Disability Advocacy Australia (ADA Australia) is a not-for-profit, independent, community-based advocacy and education service with experience in supporting and improving the wellbeing of older people and people with disability. Provides free and confidential services to older people and people with disability across Queensland.
Having a My Health Record means your important health information like allergies, current conditions and treatments, medicine details, pathology reports or diagnostic imaging scan reports can be digitally stored in one place. Healthcare providers like doctors, specialists and hospital staff can see these details online from anywhere at any time when they need to, such as in an accident or emergency. Helpline 1800 723 471.
Elder Abuse Prevention Unit promotes the rights of older people to live free from abuse. It operates a Helpline, which is a first port-of-call for support, referrals and information. Helpline 1300 651 192.
Please view the Palliative Care webpage on our website for more information.
PalAssist Queensland is a no-cost, 24-hour telephone and online service funded by Queensland Health. PalAssist can assist patients, carers, family and friends with accurate information on Palliative Care.
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