Please note the services listed in the online directory below are not COVID-19 testing centres.
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Gold Coast Primary Health Network (GCPHN) collects, uses and stores information in line with Australian Privacy laws.
The purpose of the Information Management Lifecycle – PIP QI Incentive is to support GCPHN and Gold Coast general practices meet requirements of the PIP Eligible Data Set Data Governance Framework and PIP Incentive Guidance. General practices require an executed Practice Agreement to access a license to use Primary Sense ™ and Pen CS Cat Plus for GCPHN to extract general practice data.
The GCPHN Data Governance Committee oversees the implementation of the Information Management Policy Framework that informs data policies, data procedures, data security, data guidelines and risk management plans that include specifications for audit trails and the notification and management of data breaches, cybersecurity measures and disaster recovery plans.
If you would like to know more about what GCPHN does with the data it collects please refer to the Information Management Lifecycle Phase. If you would like more information about the GCPHN Privacy Policy, please refer the link here.
1 – Create/Collect |
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PIP QI Incentive sharing of PIP Eligible Data Set informing the 10 Improvement Measures
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In General Practices with an executed Practice Agreement to access a license to use Primary Sense™ or Pen CS Cat Plus |
Compliance with APPs |
This Information management lifecycle identifies how the necessary data is collected from general practice |
2 – Organise/Store |
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PIP QI Incentive sharing of PIP Eligible Data Set informing the 10 Improvement Measures
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Location |
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Compliance with APPs |
This Information management lifecycle identifies how the data is organised and stored by GCPHN |
3 – Access |
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PIP QI Incentive sharing of PIP Eligible Data Set informing the 10 Improvement MeasuresAt Gold Coast PHN premises:The Microsoft Azure database hosting Primary Sense™ and the ACG tool and the secure server hosting PAT CAT and Chilli Database is only accessed by:
By the Practice:
External:
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Compliance with APPs |
This Information management lifecycle identifies how the data is accessed and by whom in general practices and at GCPHN. |
Notes |
Chilli Database is GCPHN’s Client Relationship Management (CRM) database. |
4 – Use/Share |
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PIP QI Incentive sharing of PIP Eligible Data Set informing the 10 Improvement Measures
Primary Sense™
Cat Plus
Data Privacy The PIP Eligible Data Set Governance Framework provides guidance on the roles and responsibilities for data content, collection, use, access, aggregation, privacy, security and data ownership at the local, regional and national level and details the role and responsibilities of each of the data custodians: Local Data Custodian – participating general practice Regional Data Custodian – GCPHN National Data Custodian – Australian Institute of Health and Welfare Data aggregation and disaggregation permissions linked to local, regional and national data custodians are outlined in the PIP Eligible Data Set Governance Framework Data Sharing GCPHN shares specific practice information with the Commonwealth Department of Health (DoH) to support the administration of the PIP QI Incentive. The information shared with DoH is:
The Information is shared via a CSV file and uploaded to the secure DoH Health Data Portal via secure transmission and Auskey. Only GCPHN authorised staff are able to access and upload to the DoH Health Data Portal The CSV file is generated from Practice Aggregation Tool Clinical Audit Tool (PATCAT) and GCPHN Customer Relationship Management database (CRM – ChilliDB) No personally identifying information of any patient is provided as part of the PIP Eligible Data set to the regional or national data custodian. Patient consent
GCPHN confirms a general practice is registered for the PIP QI Incentive in PAT CAT. This is required to generate a data report against the 10 improvement measures and isolate the PIP Eligible Data Set. De-identified aggregate level data for secondary purposes such as service planning and reporting is shared via electronic transfer with:
National Data Custodian – Australian Institute of Health and Welfare (AIHW) GCPHN as part of the role as a regional data custodian is required to transfer de-identified PHN aggregated data to the National Data Custodian AIHW on a quarterly basis via securely encrypted email. GCPHN will aggregate and de-identify the PIP eligible dataset from all practices submitting data within the network. This means data is added together to produce total counts for each Improvement Measure for the PHN as a whole. This aggregated data is then disaggregated by gender, age groups and Aboriginal and Torres Strait Islander status. For further information regarding the data shared between the Regional Data Custodian (GCPHN) and the National Data Custodian (AIHW) please refer to the PIP QI – Technical Specifications document No individual practice level data is shared with the National Data Custodian. Suppression rules are applied to the de-identified aggregated data. No values less than 10 are reported to AIHW. The aggregated de-identified data will be used by the AIHW for national level analysis and research. Researchers may apply to access the data securely and in accordance with data access and release protocols, which will be developed in accordance with the PIP Eligible Data Set Data Governance Framework. As the PIP Eligible Data Set is de-identified and aggregated, the information accessed for approved research purposes will not be identifiable. In addition to this, the AIHW has organisational checks and approval processes that ensure that information remains de-identified and secure when accessed for research purposes. The PIP QI Incentive Quality Improvement Measures User Guide for General Practices outlines how the National Data Custodian can use the data. |
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Compliance with APPs |
This Information management lifecycle identifies how the data is used and shared in general practices, GCPHN and with other related parties. |
5 – Maintain/Secure |
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PIP QI Incentive sharing of PIP Eligible Data Set informing the 10 Improvement Measures
Microsoft Azure meets a broad set of international and industry specific compliance standards. https://azure.microsoft.com/en-au/overview/trusted-cloud/
Regional Data Custodian GCPHN Staff security
Local Data Custodian Practice staff security:
National Data Custodian AIHW staff security
Back-ups Quarterly Data submissions to DOH of Practices who are eligible for the PIP QI payment is held on a SharePoint Library.
Monthly or quarterly PATCAT data submissions are automatically inserted into the PATCATSQL database which is backed up as follows:
Continuous Primary Sense data submissions are automatically inserted into the Primary Sense Azure SQL database which is backed up as follows:
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Location |
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Compliance with APPs |
This Information management lifecycle identifies how the data is secured and maintained by GCPHN. |
6 – Retention/ Disposal |
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PIP QI Incentive sharing of PIP Eligible Data Set informing the 10 Improvement Measures
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Compliance with APPs |
This Information management lifecycle identifies how long the data is retained for and when, under what circumstances and how it is disposed of by GCPHN. |
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