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Services (individual and group) that assist in supporting a person’s psychosocial needs (navigating supports and services, housing, drug and alcohol etc.)
Non-clinical mental health interventions provided in the community including individual and group based support and peer work, family and carer support, service navigation and drop-in services. Services include specialised Aboriginal and Torres Strait Islander (ATSI), culturally and linguistically diverse (CALD), and lesbian, gay, bisexual, transgender, intersex, queer, asexual and pansexual plus (LGBTIQAP+) providers.
In 2020-2021, the Expanded Horizons program was reviewed, undertaking extensive consultation with service users. During 2022, GCPHN also reviewed the entire Psychological Services Program. This was an extensive process supported by external consultants PWC and included consideration of research, data, service mapping and stakeholder consultation.
A key finding of these reviews was that people with mild to moderate mental health needs who identify as LGBTIQAP+ should be prioritised. The reviews also identified clinical services as an integral component of an improved service model, along with individual and group-based services.
As a result, GCPHN has significantly increased funding to Wesley Mission Queensland, which was determined to be the preferred service provider for this target group. This increase is almost four times the previous funding and will allow Wesley Mission Queensland to deliver a greater variety and depth of evidence-based services for local people who identify as LGBTIQAP+.
Between February and June 2023, Wesley Mission Queensland will implement enhanced services for people with mental health concerns within the LGBTIQAP+ community. Part of this implementation will see Expanded Horizons cease in its current format and transition to a new service offering.
The new service will include the Supporting Minds service, which will deliver individual and group-based clinical services, and a new LGBTIQAP+ Safe Space program which will provide longer-term support services to people within the LGBTIQAP+ community. Peer support groups are within the scope of the new service offering.
For more information about the new services, click the links below:
Expanded Horizons provides a group-based program for Lesbian, Gay, Bisexual, Trans, Intersex, Asexual, Pansexual or other diverse identities (LGBTIQAP+) young people or youth questioning sexuality or gender identity. The program is offered at YHES House on the Gold Coast, and offers programs QSPACE for young people (12-17 years) and QPLUS for youth (18-25 years).
Both programs offer resources, guest speakers, peer support, and information to build a positive sense of identity and connection with peers.
Expanded Horizons supports young people to access information regarding:
What support is available to young people during this time?
Participants and interested parties are encouraged to engage with the change in several ways:
What do I need to do if I have accessed EHP in the past or not accessed it before?
If you aren’t actively using EHP right now, you can call the Head to Health Phone Line on 1800 595 212 and speak with a professional who can connect you to the support that is best for you, or contact Expanded Horizons staff on cbristow@wmq.org.au.
Wesley Mission
If this service is not the one for you, please call the Head to Health phone line on 1800 595 212 and speak with a mental health professional who will help connect you to a service that meets your mental health needs.
YHES House
After Hours Safe Space is a low intensity, community-based after-hours mental health service for people to access when experiencing mental health distress.
After Hours Safe Space provides much needed support for adults experiencing distress after hours. A time when their usual supports and clinicians may not be available and when they would usually look to the emergency department for support. This service is provided in a friendly place, with easy access to help in an informal, café style environment. Lived experience workers and clinicians are available so people can feel supported and safe while they manage their mental health during such challenging times and build on their wellbeing skills.
There are two After Hours Safe Space services on the Gold Coast, each available at Mermaid Beach and Southport.
Low to moderate intensity service
Primary and Community Care Services (PCCS)
PCCS After Hours Safe Space Hubs
Mermaid Beach
2580 Gold Coast Highway
Mermaid Beach Qld 4218
Southport
Level 3, Southport Health Precinct,
16-30 High Street, Southport Qld 4215
If this service is not the one for you, please call the Head to Health phone line on 1800 595 212 and speak with a mental health professional who will help connect you to a service that meets your mental health needs.
The Community Pathway Connector is a low to moderate intensity service which provides a culturally safe connection point and referral service for people who identify as Aboriginal or Torres Strait Islander or who have specific culturally and linguistically diverse needs.
The Community Pathway Connector program provides a culturally safe connection point and referral service for people who have specific cultural needs.
This includes people:
The program supports people and agencies across the community sector to respond to individuals and families who are seeking support for a variety of needs in a culturally safe, welcoming and easily accessible way. The Community Pathway Connector program seeks to assist people through tailored information, one on one support to navigate the service system to best meet needs, working with interpreters and linking with cultural awareness education as needed.
CURA Community Services Multicultural Communities Council Gold Coast
Krurungal Aboriginal and Torres Strait Islander Corporation
CURA Community Services Multicultural Communities Council Gold Coast
Krurungal Aboriginal and Torres Strait Islander Corporation
If this service is not the one for you, please call the Head to Health phone line on 1800 595 212 and speak with a mental health professional who will help connect you to a service that meets your mental health needs.
CURA Community Services Multicultural Communities Council Gold Coast
Krurungal Aboriginal and Torres Strait Islander Corporation
Psychosocial Support is a moderate intensity service which provides practical assistance and personalised support to people experiencing the impacts of significant mental health needs, and who would like assistance with their recovery journey.
Psychosocial Support provides practical assistance and personalised support to people experiencing the impacts of significant mental health needs, and who would like assistance with their recovery journey. These services include activities such as life skills development, employment, and education goals, and learning how to maintain health and wellbeing. Offering both individual and group support, the programs aim to assist people in gaining life skills such as cooking, money management, managing stress and much more.
Psychosocial support services focus on building capacity and stability in the following areas:
PCCS
For health professionals: Mental Health Stepped Care Referral Form
Mental Health Service provider referrals: Head to Health – PCCS Global Site
Individual self-referral: Head to Health – PCCS Global Site
PCCS Primary and Community Care Services Intake
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