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Content last updated 10/08/2023

Supporting Minds

Supporting Minds is a mental health service that provides 3-month, moderate intensity structured psychological supports and other structured interventions such as group-based lifestyle interventions. This service has replaced the Psychological Services Program.

Wesley Mission Queensland has been commissioned to deliver two service streams under supporting minds:

Supporting Minds: adults (16 years +) experiencing situational distress (homeless or at risk of homelessness, have domestic violence issues, have current legal procedures pending, are in significant financial hardship
Supporting Minds LGBTIQAP+: people (12-65 years) who identify with the LGBTIQAP+ community and/or are questioning sexuality or gender.

The Supporting Minds model includes a brief mental health assessment, structured psychological interventions, and other structured interventions such as group-based lifestyle interventions.

The service model includes;

Needs identification and care planning
An assigned wellbeing consultant who acts as a care coordinator throughout service contact duration
Up to 6 sessions of 1:1 structured psychological therapy using evidence-based therapeutic interventions, including Cognitive Behaviour Therapy (CBT), Dialectical Behaviour Therapy (DBT), Acceptance and Commitment Therapy (ACT), Insight-Oriented Therapy, Supportive psychotherapy, Interpersonal psychotherapy, and Narrative Therapy
Peer support
Encouragement and guidance to access digital resources
Exit and transition planning which includes referral back to GP with support letter or onto additional mental health supports, if required longer term, and other possible community support service links/warm referrals.

What is the eligibility criteria for supporting minds?

Supporting Minds has two service streams with differing eligibility criteria.

Supporting Minds

Adults (16+ years) who present with mild to moderate symptoms (meeting criteria for a mental health diagnosis) and would benefit from short-term limited service of up to 3 months. Symptoms are typically present for six months or more, with likely complexity on risk or coexisting conditions, but at severe levels.
People experiencing their environment as highly stressful. Life circumstances to be considered when assessing situational distress include:
significant transitions (e.g., job loss, relationship breakdown, sudden or unexpected death of loved one),
trauma (e.g., physical, psychological, or sexual abuse, witnessing or being a victim of an extremely violent incident, natural disaster),
experiencing harm from others (including violence, vulnerability, exploitation),
interpersonal or social difficulties (e.g., conflict with friend or colleague, loneliness, social isolation, bullying, relationship difficulties),
performance related pressure (e.g., work, school, exam stress),
ability to or difficulty having basic physical, emotional, environmental, or material needs met (such as homelessness, unsafe living environment, poverty), and
legal issues

Note: It is desirable (not essential) for people to have a Health Care Card

Supporting Minds (LGBTIQAP+)

People aged 12-65 who present with mild to moderate mental distress (meeting criteria for a mental health diagnosis) and who would benefit from short-term limited service of up to 3 months. Symptoms are typically present for six months or more, with likely complexity on risk or coexisting conditions, but not at severe levels.
Identify as Lesbian, Gay, Bisexual, Trans, Intersex, Asexual, Pansexual or other diverse identity (LGBTIQAP+) people and those questioning sexuality or gender identity and require culturally specific support.

How can my patients access Supporting Minds?

You can refer your patients directly to Supporting Minds by sending a referral form to the Primary and Community Care (PCCS) Head to Health Phone Service.

When you send a referral, the PCCS H2H Phone Service will keep you informed of the service that your patient has been referred to.

Referral forms:

Best Practice (V1.0 – 07/2023)
Medical Director (V1.0 – 07/2023)
ZedMed (V1.0 – 07/2023)
Word (V1.0 – 07/2023)

Alternatively, you can ask your patients to call the Head to Health phone line directly where they will receive an assessment from one of their trained mental health clinicians to determine the most appropriate referral option to their meet treatment goals.

Head to Health
Contact: 1800 595 212
Monday to Friday, 8.30am – 5.00pm

What services are available for people not eligible for Supporting Minds?

If you have a patient who is not eligible for the Supporting Minds program, you can refer them to Head to Health for an assessment and direction towards a program appropriate for them.

Head to Health
Contact: 1800 595 212
Monday to Friday, 8.30am – 5.00pm

Patients can contact Head to Health directly or you can refer them into the service using the forms above. If you send a referral, Head to Health will keep you informed of the service that your patient has been directed to.

Do you have questions about this service?

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