Last updated 24 September 2020
This page is about requesting COVID-19-related services and equipment. See also COVID-19 Assessment and Management for general management of suspected COVID-19 patients.
4. Inform them to use private vehicle if possible. Every effort should be made to avoid the use of mass public transport (bus or train).
5. If the patient has severe symptoms or is otherwise seriously ill, contact Queensland Ambulance Service (QAS) for ambulance transport. They will notify the Emergency Department of their arrival.
1. Check if the patient meets the criteria for testing.
2. Choose the most appropriate pathology provider according to patient transport options and their ability to self-isolate.
3. Before referring the patient, contact the provider to check that the service is available and to allow the provider to put infection control measures in place.
4. Tell the patient that they are being referred, and they need to comply with infection control measures.
As a result of the developing COVID-19 situation, Gold Coast Primary Health Network (GCPHN) is now able to provide general practices with a complimentary licence for the healthdirect video call service until 30 September 2020.
GCPHN has developed telehealth resources and information which can be found here.