What are the Clinical Prioritisation Criteria (CPC)?
CPC are state-wide clinical decision support tools that have been designed for use by referring practitioners when referring into the Queensland public hospital system and Queensland public specialist outpatient services. They allow for patients to be assessed and seen in order of clinical urgency. Head to https://cpc.health.qld.gov.au/ for more information.
What do I have to do?
When referring your patients to Gold Coast Health ensure that you select the relevant referral template and that you complete each section and supply the relevant mandatory clinical information, examinations and tests.It is possible that some of the CPCs have changed since the referral templates were last updated so it is important to check for up to date mandatory requirements.
Do I have to provide standard referral criteria?
(e.g. Name, Medicare number, height, weight, smoking history, etc)
As per usual practice, include all relevant information pertinent to your patient’s care in the referral. Most GP software will auto populate demographic data that is already entered.
Under the “reason for referral and additional clinical information” section, there are three questions asked, do you require all three answered?
This section is crucial for the Bookings and Referrals team, as these three questions aid in how the referral is handled – including who the referral needs to be sent to and how it is actioned.
How much information is required? (e.g. Examinations, findings, tests etc.)
Any information relevant to the referring problem should be included. Generally, 12 months history would be sufficient, unless there was a specific indication then clinical judgement should be used. It is important to select only pertinent information for the referral; there have been examples of referrals exceeding 100 pages being received where “select all” has been chosen.
My referral was returned. Am I required to send back only missing/additional information, or will I have to resend a new referral?
It will be necessary for you to resend a new referral, containing all the information required. This is the safest and best way to ensure patient safety and timely clinical care.
What if the investigations were carried out at a previous hospital or ED attendance?
Please obtain and include previous hospital and ED investigations in the referral where possible.
What if I am unable to provide a mandatory test result due to locality or availability of the test?
You can make note of this under one of the free text fields under “Reason for referral and additional clinical information” section on the referral. Please mark this clearly as the referral may be returned as incomplete if this is not indicated.
Why is the hospital requesting for a selection of the “Duration of referral”?
The “duration of referral” section on the referral is so that you can indicate if you would like the referral with our specialists to remain valid for 12 months or indefinite. If you believe that your patient will require ongoing care for longer than 12 months i.e. Patients with chronic health conditions, then the indefinite option should be selected so that your patient will continue receiving care without the need to be re-referred every 12 months. Patients with an acute presentation should be referred with the 12 month selection.