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The Federation of Ethnic Community Councils Australia (FECCA) believes that the best way for the Royal Commission to understand the issues faced by older people from culturally and linguistically diverse (CALD) backgrounds and their families in accessing and using aged care services, is to hear about the personal experiences.
We do know that many CALD people, often for cultural reasons, may:
After wide consultation FECCA has developed a tool kit to help organisations and family members have conversations with older CALD people to encourage them to tell their stories to the Royal Commission.
The toolkit includes prompts for conversations which explain:
The toolkit is now available on line at www.fecca.org.au/acrc
Free paper copies can also be mailed. They can be requested by phone 02 6282 5755 or by email admin@fecca.org.au.
So we can provide you with the most accurate information,
please tell us a little more about yourself
