Workplace violence is often subtle. The target is not always believed and often not validated, which can lead to anxiety, feelings of incompetence and a desire to leave nursing.

The bullying and incivility workplace session presented at this half-day workshop is vital and is directed at any nurse or midwife that has been bullied in the past or currently experiencing workplace violence.

The communication and assertiveness session leads on from the workplace bullying and incivility session and provides nurse leaders and educators with vital information on managing bullying or workplace violence. It will address knowledge of the hidden tactics of bullies, which leads to confusion and low morale in the workforce.

The presenters will demonstrate the tactics the bully often uses. It will also explain the difference between incivility and bullying behaviour and how to deflect or manage challenging situations.

Learning outcomes:

• Explore bullying and the effects on a person exposed to people with narcissistic traits or Narcissistic Personality Disorder
• Understand the difference between incivility and bullying behaviour
• Explore the psychological impact of bullying: from causing embarrassment through to loss of professional credibility
• Observe and learn assertiveness strategies and learn practical hints on how to develop assertive body language and vocabulary and to manage criticism

Topics:

• How to be assertive and powerful and feel confident when faced with these challenging situations
• How to regain your reputation and self-esteem after a difficult experience or assist others to do so
• To recognise the universal patterns that people with bullying traits demonstrate
• How to differentiate between an aggressive outburst and behaviours of a bully
• Gain skills that will apply to both the workplace environment and your personal life

Register here