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To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
The Royal Commission into Aged Care Quality and Safety (Royal Commission) specifically recommended better access to information and advice on dementia, and support services available in the community.
GCPHN has worked closely with Dementia Australia and a broad range of stakeholders to develop a dementia consumer pathway resource for those living with dementia, their families, and carers. This resource includes a repository of local services and supports, questions to consider asking your doctor, and helpful check lists for the first 6-months after receiving a dementia diagnosis.
To download a print friendly version of the dementia consumer pathway resource, click here.
| Dementia Australia
Free call 1800 100 500 |
This service provides information and advice, emotional support, and guidance, and will connect you to support services and programs. |
| Dementia Support Australia
Free call 1800 699 799 |
This service provides confidential advice, assessment, intervention, education, and specialised support for carers. |
| Alzheimer’s Queensland
Free call 1800 639 331 |
This service offers information and support for those caring for a friend or family member with dementia. Operated by healthcare professionals. |
| My Aged Care
Call 1800 200 422 |
This service can support you through government funding to access help at home, social support, personal care, transport, health care and residential aged care. |
| NDIS
Call 1800 800 100 |
This service can connect people under the age of 65 who have younger onset dementia with necessary supports and services to help them in their daily life, connect with their community and achieve their goals. |
| Carer Gateway
Call 1800 422 737 |
If you support someone with dementia, you can find information, get support and access to services in your area and online at Carer Gateway. Visit online here. |
| Translating and Interpreting Service
Call 131 450 |
If you need an interpreter to access health care online or at an appointment. |
| National Relay Service
Call 133 677 |
If you are deaf or have a hearing or speech impairment. |
| Name of Service | Description | Location | Contact | Referrals |
| Gold Coast Health Cognitive Disorders Service | Supports your GP by diagnosing the reason for a person’s change in memory or thinking process.
|
Southport | 1300 668 936 | GP – Via Smart Referrals |
| Robina Private Hospital Memory Clinic (Assessment Clinic) | Provides a comprehensive memory clinic assessment which would benefit people experiencing memory loss or who feel their ability to think clearly.
|
Robina | 07 5665 5100 | GP |
| Name of Service | Description | Location | Contact | Referrals |
| Dementia Australia
Post Diagnostic Support Program |
Free support service to help patients with a dementia diagnosis, that provides you with practical information and advice tailored to you. You don’t need a referral to access the service.
|
Mudgeeraba | 1800 100 500 | Dementia Australia |
| Dementia Australia Living with Dementia Program | Educational program that enables people impacted by dementia and their family to be empowered, at the early stages of dementia, to understand more about dementia, learn about supports and services, and plan for the future. | Gold Coast | 1800 100 500 | Dementia Australia |
| Co.As.It. Community Services Ltd | Culturally appropriate support, information and resources for patients, family, and carers. Only available to registered clients of Co.As.It.
|
Surfers Paradise | 07 5617 9500 | Registered clients only |
| Alzheimer’s Queensland Gold Coast Multi Service Centre | Centre-based care and respite, overnight and emergency care, help with grocery shopping and healthy meal preparation, social supports, and secure dementia care. | Arundel | 07 5613 1844 | Self-referrals
|
| Ozcare Specialist Dementia Support | Specialist dementia centre-based care, overnight and emergency respite. | Gold Coast – North
|
1800 692 273 | Self-referrals
|
| Robina Private Hospital
Healthy Minds Cognitive Stimulation Program |
12-week cognitive stimulation day program for people experiencing adjustment problems related to memory loss. Participants focus on age related issues including brain training exercises, creating a healthy balanced lifestyle through mental and physical activities, healthy eating, and social activities. | Robina | 07 5665 5100 | GP |
| Name of Service | Description | Location | Phone | Website |
|
My Aged Care |
For those living with dementia, and as the symptoms of progress, it may become difficult to manage everyday tasks on your own. You may require help with cleaning, health issues, or moving around.
Services include help at home, social support, personal care, transport, health care and residential aged care. |
Gold Coast | 1800 200 422
|
My Aged Care |
| Volunteer Community Transport | Check out the City of Gold Coast Councils webpage on transport options for seniors and people living with a disability. | Gold Coast | Transport for people with disabilities & seniors | City of Gold Coast |
| Provider | Description | Location | Contact | Referrals |
| Healthy Ageing Gold Coast | Private specialists with services including cognitive assessments, memory care, delirium, dementia and associated psychological symptoms.
|
John Flynn Specialist Suites, Tugun | 07 5689 4771 | GP or other specialists |
| Dr Philip Morris | Private specialist who operates a Gold Coast Memory Disorders Clinic. | Southport | 07 5531 4838 | GP or other specialists |
| Life Span Specialists | Private specialists with services including diagnosis, treatment, and management of cognitive disorders. | John Flynn Specialist Suites, Tugun
Gold Coast Private Specialist Suites, Southport |
07 5598 0234 | GP or other specialists |
| Name of Service | Description | Location | Phone | Website |
| Dementia Australia Memory Lane Café | Memory Lane Cafés (MLC) are a peer and social support program delivered in a café style setting that Dementia Australia offers their clients.
Designed to provide regular group-based social support to enhance emotional wellbeing and minimise social isolation for people living with dementia.
|
Broadbeach | 1800 100 500 | Dementia Australia |
| Dementia Australia Peer Support Program (one-to-one peer support) |
Peer Support Program (one-to-one peer support) for the person living with dementia or the carer.
|
Online or phone | 1800 100 500 | Dementia Australia |
| Dementia Australia
Counselling
|
Counselling can support you to gain a better understanding of the impact of dementia and develop strategies to live well. Our counselling service is confidential, and our qualified counsellors are skilled and experienced in supporting people impacted by dementia.
|
Mudgeeraba | 1800 100 500 | Dementia Australia |
| Dementia Australia
Group Social Support and Centre-Based Respite |
Comprised of group-based activities that meet the needs of the person living with dementia and the respite needs of their carers. Meaningful activities are organised around the interest, needs, and capabilities of participants that support them to form social connections with others in the group.
|
Mudgeeraba | 1800 100 500 | Dementia Australia |
| Dementia Australia
Individual Support and Flexible Respite
|
Comprises of a mix of meaningful activities delivered that are tailored to meet the specific needs of the person living with dementia and the respite needs of their carer, both in the home and in the community. These activities aim to support the person with dementia to enjoy their day and, where appropriate, connect with their community. | Mudgeeraba | 1800 100 500 | Dementia Australia |
| Telecross Australian Red Cross | A phone call each day to ‘check you’re ok’ service for people who live alone and are at risk of an accident or illness that may go unnoticed. | Telehealth | 1300 885 698 | Australian Red Cross |
| Meals on Wheels | The 9,000 volunteers who make Meals on Wheels possible, deliver 2.6 million meals a year across Queensland, to more than 19,000 people with a wide variety of support needs. People may be; in their senior years, recovering after a major illness or surgery, a person with a disability, a carer, or needing assistance due to a special circumstance. | Gold Coast | 1300 909 790
|
Meals on Wheels |
| Provider | Description | Location | Contact | Referrals |
| My Dietitian Clinic | Consultations, programs and packages (Complex Care Program), meal plans, home visits. | Mermaid Waters, Outreach (home visits) |
0488 062 193
|
Self-referrals, GP |
| My Nutrition Clinic | Consultations, nutritional counselling and support to patients and families, nutrition service packages. | Robina, Outreach (home visits) | 07 5533 8866
|
Self-referrals, GP |
| Engage OT | Initial assessments, NDIS assessments, therapy, interventions, clinical supervision & education, physical support, psychosocial support, aged-rated support. | Reedy Creek, Outreach (home visits) | 0407 767 890
|
Self-referrals, GP |
| Birch Care | Initial assessments, NDIS assessments, therapy, clinical interventions, social and community participation, daily personal activities, group-based activities, post-hospital care. | Surfers Paradise, Outreach (home visits) | 0412 359 845
|
Self-referrals, GP |
| Vitality Occupational Therapy | Occupational Therapy Driving Assessments, Home/environmental safety assessments, Minor/major home modifications, Cognitive assessment and intervention, Carer Training and Education, Dementia support. | Paradise Point, Outreach (home visits) | 0434 748 356
|
Self-referrals, GP |
| Physioinq | Aged Care Physiotherapy, dementia care & planning | Outreach (home visits), Online | 1300 731 733
|
Self-referrals, GP |
| Children’s Health Qld –
Angela Delaney |
Music therapy – Dementia specialist | Gold Coast, Outreach (Home visits) | 0405 196 610
|
Self-referrals, GP |
| First Class Physio | Aged Care Physiotherapy | Southport, Outreach (Home visits) | 1300 851 890
|
Self-referrals, GP |
| Gen Physio | Aged Care Physiotherapy | Southport, Outreach (Home visits) | 1300 122 884 | Self-referrals, GP |
| Name of Service | Description | Location | Website |
| Dementia Australia Client and Family Education | A wide range of education programs and recorded webinars to support people living with dementia, their families, and carers run by qualified and highly skilled dementia support specialists. | Gold Coast and online | Dementia Australia |
| Dementia Australia Library
Service |
A library of books, articles, audio resources, ebooks, and DVDs. Topics include dementia care, dementia in fiction, resources for children, information for carers and living well. | Gold Coast and e-Library available nationally and can be posted
|
Dementia Australia |
| Carer Gateway
In person and phone counselling
|
If you are feeling stressed, anxious, sad, or frustrated, a counsellor can talk with you either in person or over the phone in the comfort of your own home. | Online and phone | Carer Gateway |
| Carer Gateway in person and online self-guided coaching | You can talk to a professional coach to reflect on your experience and needs, identifying personal goals and create a plan to reach these goals, or you can work through interactive online coaching sessions at your own pace. With a range of topics to help you in your caring role. | Online and phone
|
Carer Gateway |
| Carers Qld
Carer Health and Wellbeing Program |
Educational program that provides carers with the necessary tools to maintain or improve your general health and wellbeing.
|
Online | Carers Qld |
| Alzheimer’s Queensland South Coast Carer Supports Program | Fortnightly face to face support group based on the Gold Coast curated for those caring for a friend or family member living with dementia. | Southport | Alzheimer’s Queensland |
| Feros Care
Virtual Social Centre |
Participants use their personal computer, tablet, or laptop to log into the Virtual Social Centre whenever they choose, review the calendar of sessions, and join whatever interests them. In each session participants can see, hear, and sometimes even speak to each other and the facilitator in real time. | Online | Feros Care |
| Name of Service | Description | Contact | Website |
| Churches of Christ | Centre-based respite, dementia respite
gentle exercise classes, word game and quizzes, bingo, arts and crafts and special coffee mornings. |
07 5510 1555 | Churches of Christ |
| Anglicare Southern Queensland
|
Centre-based respite, in-home respite, and flexible respite. Exercise, discussion and reminiscing, table games, quizzes and mental stimulation, guest speakers, theme days, arts and crafts, community events, concerts and shows. | 1300 610 610 | Anglicare Southern Queensland |
| BlueCare
|
Centre-based respite, in-home respite, flexible respite. Walking group, bingo, coffee catchups, music concerts, barbecues, a men’s group and more. | 1300 979 735 | BlueCare |
| OzCare
|
Centre-based respite, dementia respite. Ozcare’s residential respite care includes help with everyday tasks such as moving around, dressing, eating, and social activities. Hospitality services such as cleaning, laundry, and basic toiletries. | 1800 629 273 | OzCare |
| Liberty Community Connect | In-home respite for everyday recreational activities.
|
07 5578 1668
|
Liberty Community Connect |
| Living Well House
|
Centre-based respite. Enriching activities and therapies including games, reiki massage, entertainment, guest speakers, counselling, support groups, and allied health services. | 07 5625 1930
|
Living Well House |
| Alzheimer’s Queensland | Centre-based respite, in-home respite, flexible respite. Social and meaningful activities, small group outings, community functions and local clubs, all tailored to meeting the interests of each individual. | 07 5613 1844 | Alzehimer’s Queensland |
| CURA Community Care
|
In-home respite, dementia respite*, centre-based respite, flexible respite.
*Either diagnosed or probable. |
1800 941 212 | CURA |
| Dementia Australia Cedar House | Practical help, support, advice, and a range of flexible respite options for people living with dementia. | 07 5594 0270
|
Dementia Australia |
| Name of Service | Description | Location | Phone | Website |
| Gold Coast Health Advance Care Planning Service | Advance Care Planning (Support Services). Gold Coast Health clinician referral is necessary. | Southport | 0403 808 949 | Gold Coast Health |
| Office of Public Guardian | Independent statutory office established to protect the rights, interests, and wellbeing of adults with impaired decision-making capacity and advocates for their rights, access to services, independence, and choices. | Online | 1300 653 187 | Office of Public Guardian |
| Public Trustee | Sometimes in life, an adult needs assistance with managing their financial affairs. This may be due to an intellectual disability, psychiatric illness, acquired brain injury or an age-related illness. Without support, the adult’s needs may not be met, or they may be vulnerable to exploitation. The Public Trustee can assist by acting as administrator or Financial Attorney. | Southport | 1300 360 044 | Public Trustee |
| Aged & Disability Advocacy Australia | Advocacy services including assisting people who are having issues with accessing Commonwealth Funded aged care programs, elder abuse, human rights and legal help. | Online | 1800 818 338 | ADA Australia |
| Name of Service | Description | Contact | Website |
| Transport for people with disabilities & seniors | For information on how seniors and people with disabilities can travel on the Gold Coast in a safer and easier way please visit the City of Gold Coast website. | 1300 465 326 | City of Gold Coast |
| TransitCare | TransitCare is a not-for-profit organisation providing a range of services to seniors, people with disabilities, and those who have difficulty getting around. | 1300 153 636 | TransitCare |
Memory changes
This help sheet describes some of the differences between memory loss as a part of normal ageing and as a symptom of dementia. It provides some tips for keeping your memory sharp.
About dementia
This help sheet is about dementia and some of its most common forms. It describes early symptoms and the importance of speaking with a doctor to investigate any changes to memory, thinking or behaviour.
Diagnosing dementia
This help sheet provides information about the early signs of dementia, the techniques used to diagnose dementia and the importance of an early and correct diagnosis.
Early planning
This help sheet discusses ways to plan ahead and organise financial and legal affairs and lists people and organisations that can help.
Adapting your home
This help sheet provides information on how to adapt a home to be dementia friendly. It explains how a dementia-friendly home can help a person living with dementia feel safe and supported.
Information for family and friends
This help sheet is designed for people with dementia and their families to provide information to friends, neighbours and others about dementia. It explains what dementia is, how it affects people and ways to help.
Driving
This help sheet describes the effects that dementia may have on driving skills and suggests ways to help a driver who has been diagnosed with dementia.
Vascular dementia
This help sheet describes vascular dementia, as well as its symptoms, causes, types, diagnosis and treatment.
Lewy body disease
This help sheet has been developed to assist your understanding of Lewy body disease and the disorders that arise from it.
Alzheimer’s disease
This help sheet describes Alzheimer’s disease, as well as its symptoms, causes, progression and treatment.
Forward with dementia
This website is a guide for the first year after diagnosis. If will help you choose your own path forward with dementia.
Carer Self Care Guide
2.7 million Australians provide full or part time support and care for people, ageing, living with a disability or with a life limiting condition such as dementia. This resource provides hints and activities to look after yourself so you can continue to support your family member.
So we can provide you with the most accurate information,
please tell us a little more about yourself
