Please note the services listed in the online directory below are not COVID-19 testing centres.
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To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below. Please note: the GP Bulletin publication is for local GPs only.
The Mental Health and Alcohol & other Drugs (MHAoD) Snapshot contains information that is relevant for stakeholders, community organisations, the general public, allied health and healthcare professionals. To receive this online publication, please submit the form below.
Referrals and Triage service provides a central point for receiving and assessing GP and psychiatrist referrals (low to high intensity) for people who are not in crisis and require mental health, drug and alcohol and suicide prevention support.
The Primary and Community Care Services (PCCS) Referrals and Triage service provides a central point for receiving and assessing GP and psychiatrist referrals for people who are not in crisis and require mental health, drug and alcohol and suicide prevention support.
The multi-disciplinary team coordinates intake for the Gold Coast Primary Health Network’s mental health care services. In a stepped care approach, a person presenting to the mental health system is matched to the intervention level that most suits their current need
Low to high intensity service
Primary and Community Care Services (PCCS)
The Head to Health portal brings together apps, online programs, online forums, and phone services, as well as a range of digital information resources and is provided by the Australian Department of Health.
The Head to Health portal brings together apps, online programs, online forums, and phone services, as well as a range of digital information resources and is provided by the Australian Department of Health.
Low intensity service
Various providers funded by Australian Department of Health
NewAccess is a low intensity mental health coaching program, designed to provide accessible, quality services for anyone finding it hard to manage life stress.
NewAccess is a mental health coaching program, designed to provide accessible, quality services for anyone finding it hard to manage life stress. People can access six coaching sessions delivered over the phone, via Skype or in person by trained mental health coaches.
The program uses low-intensity psychological therapy and aims to help people break the cycle of negative or unhelpful thoughts.
Developed by Beyond Blue and delivered by Primary and Community Care Services (PCCS), NewAccess provides support from a coach, who will assess the persons needs, then work with them in setting practical, effective strategies to help get back on track.
Low intensity service
Structured psychological therapy
Primary and Community Care Services (PCCS)
The Psychological Services Program (PSP) is a moderate intensity service that offers short term structured psychological therapies delivered by a range of providers contracted by the Gold Coast Primary Health Network.
The Psychological Services Program (PSP) offers short term structured psychological therapies delivered by a range of providers contracted by the Gold Coast Primary Health Network. The program supports people who have a health care card and would benefit from receiving short term therapy for moderate mental health needs. This program is not suitable for people that may need longer term and more comprehensive interventions.
The program is available for people who identify with any of the following groups:
* does not require Health Care/Pension Card
Moderate intensity service
There are multiple organisations funded to provide this service – view the full list of providers here
Structured psychological therapy
Clients must meet all the following criteria to be eligible for referral:
Primary and Community Care Services Referral and Triage
The Psychological Services in Residential Aged Care Facilities (RACF) program is a low to moderate intensity service that offers structured psychological therapies that support people with mental health needs living in residential aged care.
The Psychological Services in Residential Aged Care Facilities (RACF) program offers structured psychological therapies that support people with mental health needs living in residential aged care. The service aims to support residents experiencing mild depression or anxiety and those having trouble adjusting to changes or coping with loss. The service can also support people experiencing dual diagnosis of mental health and dementia or neurocognitive disorder (including brain injury/developmental disability) where behaviours are identified as mental health related.
Sessions can be focused on transitions into aged care, engagement and well-being and managing identified mental health conditions.
Low to moderate intensity service
Change Futures
headspace is a low to moderate intensity service that is an accessible ‘one-stop-shop’ for young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs.
headspace is an accessible ‘one-stop-shop’ for young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs. The service offers assistance in promoting wellbeing: mental health, physical health, work/study support and alcohol and other drug services.
Low to moderate intensity service
Lives Lived Well
Located at:
Level 1, H20 Broadwater
1/2 Nind Street Southport Qld 4215
Monday: 9.00am – 5.00pm
Tuesday: 9.00am – 8.00pm
Wednesday: 9.00am – 8.00pm
Thursday: 9.00am – 8.00pm
Friday: 9.00am – 5.00pm
Saturday / Sunday: Closed
and
1 Brygon Creek Drive
Upper Coomera QLD 4209
Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00pm – 5:00pm
Friday: 9:00am – 5:00pm
Saturday / Sunday: Closed
07 5509 5900
reception@headspacesouthport.org.au
07 5600 1999
reception@headspaceuc.org.au
This low to high intensity service offers comprehensive support for Aboriginal and Torres Strait Islander people who are struggling with their mental health or for those with alcohol and other drug needs.
The Kalwun Social Health Program offers comprehensive support for Aboriginal and Torres Strait Islander people who are struggling with their mental health or for those with alcohol and other drug needs. The program works within a social and emotional wellbeing framework and provides clinical and non-clinical treatment and a range of psychotherapeutic interventions.
The service helps to empower people to self-manage and make decisions about their own health at their own pace. Kalwun offers a person and family approach to providing care and are able to link to a range of internal and external additional services.
Low to high intensity service
Kalwun
Miami Clinic
2020 Gold Coast Hway, Miami Qld 4220
Phone: 07 5526 1112
Bilinga Clinic
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Phone: 07 5589 6500
Coomera Integrated Health and Wellbeing Hub
7 Jowett Street, Coomera
Phone: 07 5514 7100
Plus Social is a comprehensive clinical support, high intensity service for people who experience the impact of severe mental illness.
Plus Social is a comprehensive clinical support service for people who experience the impact of severe mental illness. The program supports individuals who are finding it difficult to maintain their regular day to day activities using clinical care coordination. The program includes structured, recovery and goal-oriented services focused on creating significant improvements in quality of life, health and wellbeing.
High intensity service
Primary and Community Care Services (PCCS)
The Lighthouse program provides trauma informed, recovery-orientated clinical care coordination and specialised treatment services for young people aged 12-18 years with severe and/or complex mental health needs.
The Lighthouse program provides trauma informed, recovery-orientated clinical care coordination and specialised treatment services for young people aged 12-18 years with severe and/or complex mental health needs. Lighthouse aims to provide timely access and effective, safe and appropriate care for adolescents who are experiencing the impacts of adverse childhood experiences in their lives.
The service supports young people, and their loved ones, carers or support people to learn skills around the management of symptoms and promote hope in healing so that the young person can fulfill their potential. Priority will be given to those experiencing trauma symptoms which are currently impacting on any areas of their lives.
High intensity service
Lives Lived Well
headspace Early Psychosis is a multidisciplinary high intensity service of consultant psychiatrists, peer workers and clinicians that support young people at risk of or experiencing a first episode of psychosis.
headspace Early Psychosis is a multidisciplinary service of consultant psychiatrists, peer workers and clinicians that support young people at risk of or experiencing a first episode of psychosis. The Early Psychosis team is equipped to intervene early to improve the lives of young people, and their families, who are impacted by psychosis.
Young people and their families can be seen at the time and place of their choosing including in their home, at school, work, TAFE or Uni, at a local park, café or even the beach.
High intensity service
Lives Lived Well
Office located at:
Level 1, H20 Broadwater
1/2 Nind Street
Southport Qld 4215
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