Telehealth services

How to access telehealth services

Telehealth is when you use a phone or video call to talk to your health care worker, like a doctor or nurse. It means you can have a health appointment from anywhere you are, even from home. Here is a quick guide to help you.

What is telehealth?

Please watch this short video to help understand what to expect and be prepared for your next telehealth appointment. It is important to note that not all health consultations can be done via telehealth and your healthcare provider may require you to attend a face to face consultation.

How will I be billed?

Please refer to the MBS Consumer fact sheet on the MBS webpage for information on billing during COVID 19 for telehealth or telephone consultations.