GCPHN information and data management

These are the guiding principles that encompass the intent of the Gold Coast Primary Health Network’s (GCPHN) Information Management Policy Framework (IMPF).

Our guiding principles for data management are:

1. We deliver clear benefits to stakeholders
   We use de-identified data, local knowledge and experience to provide insight to support quality improvement initiatives to achieve high performing primary care.
2. We strive to ensure data is fit for purpose
   The information we collect is necessary to carry out the functions of our organisation and we do not collect anything that is not necessary to meet our objectives.
3. We protect people​’s right to privacy
   We have a freely and publicly available Privacy Policy outlining how an individual may access their personal information held by us and how they can seek to correct their information should it be inaccurate. This also outlines how an individual may make a complaint should they believe a breach of the Australian Privacy Principles has occurred and how the GCPHN will manage such a complaint.
4. We are transparent in how we use and share data​
   We are transparent in the kind of information we collect, how and why we collect it and how we use it. Personal information is not disclosed to third parties without the individual’s consent.
5. We understand the limitations of data​
   We recognise that each type and source of data has its own strengths and limitations and that a combination of different types of data is usually the most effective means of generating powerful evidence to assess and improve practice to achieve high performing primary care.
6. We retain human oversight​
   We understand how data and artificial intelligence helps deliver more tailored and efficient services and products, however we also appreciate the human element of understanding the practical applications is essential.

In accordance with item 4 above, if you have specific queries in relation to our information and data management processes please complete the form below so our team can assist you.