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Content last updated 22/06/2020

Gold Coast Primary Health Network (GCPHN) knows that the mental health needs of people in the region are diverse, and a flexible and responsive service system is an essential ingredient in supporting the health and well-being of the community. GCPHN works to ensure there are mental health services available across the stepped care continuum, and that we have the right service mix and optimum service utilisation in the region.

Focus areas:

Improve referral pathways and access to the right support at the right time
Increase access to specialised mental health treatment services for individuals and their families
Responsive and timely access to services – improved coordination of services
Increased capacity of GPs to respond to mental health needs

Services We Fund

GC Mental Health & Suicide Prevention

Stepped Care

Stepped care is an evidence-based approach that aims to match people to the right level of support to meet their current need. In a stepped care system, the care and supports around a person ‘expand’ as their needs increase. As a person recovers and their needs change, the level of care and supports can be decreased. Throughout a person’s recovery journey, there are different supports available to compliment support from their General Practitioner.

Within a stepped care approach, a person does not need to start at the lowest level of care to begin accessing supports. Additionally, the person is not restricted to a specific set of interventions; there are core supports and services that can be beneficial for all levels of need.

Stepped care provides guidance to Primary Health Networks in our role in planning, commissioning and coordinating primary mental health care services. GCPHN uses a stepped care approach to guide healthcare investment and ensure a range of services exist in the region to meet the different levels of need.