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Anyone on the Gold Coast should get tested for COVID-19 if they show any symptoms – no matter how mild

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Content last updated 18/11/2020

GCPHN Strategic Plan

Gold Coast Primary Health Network - Building one world class health system for the Gold Coast

  • Download the GCPHN strategic plan 2019-2022
SUSTAINABLE

Efficient, Effective, Viable

EVIDENCE-BASED

Research, Documenting, Transparent

ACCOUNTABLE

Respect, Responsible, Outcomes

INNOVATIVE

Flexible, Pioneering, Evolutionary

COLLABORATIVE

Partnerships, Integrated, Engaged

INFLUENTIAL

Visible, Valued, Courageous

 

Characteristics of a world class health system for the Gold Coast
• Population health approach
• People stay healthy and closer to home
• Equitable
• Data driven
• Evidence based
Equitable
• Integrated and coordinated
• Person centred
• Engaged population
• Participatory health care
• Team based care
• Quality and safe care
• Engaged clinical leadership
• High performing primary care
• Financially sustainable
• Cost effective
• Focus on what adds value and minimises waste
GOAL 1 GOAL 2 GOAL 3 GOAL 4
Improve
COORDINATION
of care to ensure
people receive the
RIGHT CARE in the
RIGHT PLACE at the
RIGHT TIME, by the
RIGHT PERSON.
Increase EFFICIENCY and EFFECTIVENESS of medical services, particularly for those at risk of poor health outcomes. Actively ENGAGE and ADVOCATE for GENERAL PRACTICE and OTHER
STAKEHOLDERS to facilitate improvement in our local health systems.
Operate as a HIGH PERFORMING, EFFICIENT and ACCOUNTABLE organisation.
HEALTH SERVICE STRATEGIES ENABLING STRATEGIES
• Developing a comprehensive, high
performing primary health care sector
that enables the person centred
medical home.
• Integrating and coordinating services by
developing innovative models of care
with Gold Coast Health and other partners.
• Fostering participatory health towards
achieving outcomes that matter to people.
• Supporting the development of the primary
care workforce and change in the sector.
• Providing leadership and influence
(healthcare and broader social
determinants of health) through
partnerships and alliances.
• Establishing efficient, accountable and
effective governance and commissioning
systems.
• Developing digital health and ICT
infrastructure that supports service
navigation and health pathways.
• Providing analytics and health intelligence
that supports value based decisions.

 

OUTCOMES EXPERIENCE OF CARE
• Outcomes readiness – completion rates for clinical outcome measures.
• Clinical outcomes for people receiving PHN-commissioned low intensity mental health interventions.
• Clinical outcomes for people receiving PHN-commissioned psychological therapies delivered by mental health professionals.
• Rate of contracts for commissioned health services that include both output and outcome performance indicators.
• Measure of patient experience of access to GP.
• Rate of GP team care arrangements/case conferences.
• Number of clients completing satisfaction/ experience surveys and results.
• Number of clients experience an improvement in their mental health/wellbeing/achievement of identified goals/or outcome measures (scores).
PROVIDER EXPERIENCE VALUE
• Number of providers/referrers completing satisfaction/experience survey reporting.
• Support provided to general practices and other health care providers.
• Various program/service/project satisfaction/ experience surveys for our products and services (e.g. clinical placements/Tier 4).
• Workforce Training/information events attendee satisfaction/experience surveys (ensure part of our events/training activity process or contract requirement).
• Average cost of PHN commissioned low intensity psychological intervention services.
• Average cost of PHN commissioned psychological therapy services delivered by mental health professionals.
• Average cost of PHN commissioned clinical care coordination services for people with severe and complex mental illness.
• Cost of educational event per health professional.

 

GOAL 1

Improve COORDINATION of care to ensure people receive the RIGHT CARE in the RIGHT PLACE at the RIGHT TIME, by the RIGHT PERSON

• General Practice Support for Drug and Alcohol Treatment
• Turning Pain into Gain
• Wound Mangement
• Health Service Access for Hard to Reach Populations (Community Connectors)
• Enhanced Primary Care (Clinical Educator – Palliative)
• Primary Sense Population Health Management
• Covid-19 Respiratory and GP Clinics
• Covid-19 Training and Education for General Practices
• Primary Care Improvement Program (incl Immunisation and Cancer Screening)
• Stakeholder Engagement (including Communications and Marketing)
• Access to information and resources (GCPHN website)
• Mental Health – Regional Mental Health and Suicide Prevention Plan
• Primary Care Engagement includes Digital Health
• Integrated Team Care (Indigenous Health)
• Clinical Placements Medical and Nursing Students
• Education and Training (including events and workforce development)
• COVID-19 Immediate Support
• Digital Health ADHA
GOAL 2

Increase EFFICIENCY and EFFECTIVENESS of medical services, particularly for those at risk of poor health outcomes

• After Hours Emergency Alternatives Campaign
• After Hours Mental Health Severe & Complex Safe Space
• Drug and Alchol Transition and SACS
• Drug and Alchol Home Detox Program
• Needs Assessment
• Mental Health – Low Intensity Services
• Mental Health – Headspace Southport and Upper Coomera
• Mental Health – Severe and Complex Clinical Coordination
• Mental Health – Carers Support Program
• Mental Health – Community-based Support for People in Distress
• Mental Health – Suicide Prevention
(The Way Back)
• Mental Health – Stepped Care Approach
• CQU Evaluation of Nurse Navigators
• Gold Coast Psychosocial Alliance
• Psychosocial Support (Plus Social)
• National Pyschosocial Support – Interface,
Transition and Continuity of Support
• Greater Choice for At Home Palliative Care
• COVID-19 Mental Health for ATSI and CALD
• COVID-19 Mental Health – Nursing for Older People
GOAL 3

Actively ENGAGE and ADVOCATE for GENERAL PRACTICE and OTHER STAKEHOLDERS to facilitate improvement in our local health systems

• Alcohol and Other Drugs for After Hours Treatment Services
• Alcohol and other Drugs
Treatment Services for Mainstream
• Alcohol and other Drugs
Treatment Services for Indigenous
• AOD Service Integration, Capacity Building and System Efficiency
• Mental Health Gold Coast Youth Severe (Lighthouse)
• Mental Health headspace Early Psychosis Youth Program
• Mental Health Psychological Services
(PSP program)
• Mental Health Indigenous Services
• Mental Health Psychological Services for residential aged care facilities
• Cancer Screening (Qld Health)
• Children In Care
• Mental Health for Hard to Reach Groups (Expanded Horizons)
• My Health For Life
GOAL 4

Operate as a HIGH PERFORMING, EFFICIENT and ACCOUNTABLE organisation

• Integrated Care Alliance
• HR / Training & Development
• Information Management
• Governance (includes Clinical Council and Community Advisory Council)
• Performance Quality & Risk
• Procurement and Contracting
• Reconciliation Action Plan Committee
for GCPHN

 

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Gold Coast Primary Health network would like to acknowledge and pay respect to the land and the traditional practices of the families of the Yugambeh Language Region of South East Queensland and their Elders past, present and emerging.

Gold Coast Primary Health Network gratefully acknowledges the financial and other support from the Australian Government Department of Health

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