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My Health Record is a secure online summary of key patient health information. Healthcare providers can access the system to view and add information.
Through the My Health Record system, healthcare providers can access timely information about their patients, such as shared health summaries, discharge summaries, prescription and dispense records, pathology reports and diagnostic imaging reports. The patient can control what information goes into their My Health Record and which organisations have access to it.
My Health Record supports better and well-coordinated treatment, while preventing unnecessary tests, harmful side effects caused by medication mix-ups, or even avoidable hospital admissions.
Authorised healthcare providers can access My Health Record via a clinical information software system that conforms to the requirements of the Australian Digital Health Agency (ADHA).
Watch this video to see how My Health Record works for healthcare providers.
For more information watch What is My Health Record? For healthcare providers
Begin by integrating Health Identifiers into your software. Also, ensure that you have registered, installed, and/or renewed your NASH PKI certificate. To learn more on how to Get Started with your Digital Health journey visit our website.
Next, review the My Health Record Checklist and proceed to implement the My Health Record security and access policy. All general practices must have a My Health Record security and access policy in place if registered to participate in the My Health Record system, whether you’re part of a large, multi-clinic medical practice or a solo practitioner. You must notify the Australian Digital Health Agency of any potential or actual data breaches related to My Health Record. Learn more about how to manage data breaches.
This policy maintenance and update is an important way of ensuring that the system is used safely and responsibly by all staff members. The Australian Information Commissioner’s Office has a range of helpful resources to support you in developing or maintaining your policy and meeting your ongoing participation obligations. The OAIC’s template broadly addresses the requirements, however, you should adjust it by adding details that reflect your organisation’s practices and circumstances.
A key requirement is to ensure that users of My Health Record receive training before being authorised to access the system. The training should include how to use the system accurately and responsibly, legal obligations of the healthcare provider organisation and people who access the system on behalf of the organisation and the consequences of breaching those obligations. The Australian Digital Health Agency has a recommended training list that may support your organisation in meeting this requirement.
If your clinic uses conformant software (such as Best Practice, Medical Director, etc.), you will also be able to view and upload important health information about your patients, which can then be viewed by other healthcare providers involved in their care. Contact your software provider to learn more how you can access the My Health Record system today.
If your clinic does not use software that is compatible with the My Health Record, the National Provider Portal (NPP) allows health care providers to access the system as a read only function.
My Health Records may contain up to 2 years of past Medicare data, and you can view or upload the following types of information and documents in My Health Record:
my health is a mobile application owned and managed by the Australian Digital Health Agency, designed to empower consumers and their caregivers to actively manage their health. This app provides convenient access to the My Health Record platform directly from a mobile device. This app is available for Apple and Android devices.
Benefits for healthcare providers include:
Our Primary Care Engagement and Digital Health team is available to provide one-on-one support.
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