To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
The Medicare Mental Health (previously called Head to Health) phone service offers a free, confidential and friendly referral service for people seeking support for their mental and emotional wellbeing.
Whether you want to improve your sense of wellbeing, help with something that is bothering you, or help someone you care about, the Medicare Mental Health phone service is here for you.
Anyone can call the Medicare Mental Health phone service on 1800 595 212 from 8.30am – 5pm, Monday – Friday. When you call Medicare Mental Health, you will be prompted to enter your postcode. Your call will then be transferred to a locally based Medicare Mental Health mental health clinician who will talk with you about your concerns and help connect you with the right support.
Medicare Mental Health is for everyone. Anyone of any age – including children, young people and older adults, families and carers – can contact Medicare Mental Health.
Even if you have never sought help before, Medicare Mental Health is here for you.
Yes. There is no cost for using the Medicare Mental Health phone service (ph. 1800 595 212).
In the first instance, a trained mental health clinician will discuss your concerns to identify the support you need. They will then work with you to identify your recovery goals and connect you to services that can help you meet them.
The Medicare Mental Health phone service takes a holistic approach to your mental health, whether you have experienced mental ill-health in the past or if this is the first time you have reached out for support. Your Medicare Mental Health phone service clinician is there to help you understand the type of support you need and will draw upon their knowledge of the broad range of services available to identify which one best suits your individual needs.
With your consent, they can also work with your GP to ensure they are informed about the support services recommended for you.
With your consent, the Medicare Mental Health phone service can share all or parts of any advice and referrals with your GP or other health care providers. It is also fine if you prefer not to share them with your current health providers.
However, we encourage you to discuss any additional advice or support you receive from the Medicare Mental Health phone service with your GP or other health providers because coordinating your care and reducing duplication is in your best interest.
So we can provide you with the most accurate information,
please tell us a little more about yourself
