To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
Queensland Eligible Health Practitioners (HPs) now have secure online access to patient healthcare information from Queensland’s public hospitals. Eligible Health Practitioners can include General Practitioners (GPs), Specialists, Nurses, Midwives, Paramedics and Pharmacists.
This access bridges the information gap between Queensland HPs and public hospitals to help ensure patients receive consistent, timely and better coordinated care. HPs access this information through the Health Provider Portal (HPP).
Watch a video on how to use the Health Provider Portal.
To gain access health practitioners are required to:
Once registration is successful, access is automatically granted via the Health Provider Portal where health practitioners can begin to view Queensland Health patient information.
Watch a video on how to register for access to the Health Provider Portal.
There are key differences between what is visible to Queensland Health staff viewing public hospital records in The Viewer and what is visible to non-Queensland Health staff accessing The Viewer externally such as those accessing via the portal.
Non-Queensland Health access:
Patient Demographics | Medical Imaging | My Health Record |
Patient National Disability Insurance Scheme (NDIS) information is not displayed
Unable to view Mater health information via the Mater Doctor Portal (link not provided) No view of the consent status panel |
There are no links to external image viewers for medical imaging
Reports are available |
There is no access to the ‘My Health Record’ tab.
To access patient health information in their My Health Record please use the approved means (e.g., NPP logins, practice software) |
Various resources and detailed factsheets can be located via the Better connecting Queensland GPs and public hospitals website at www.health.qld.gov.au/hp-portal.
For technical support please call 1300 478 439 (available 24 hours a day) or email connectingqld@health.qld.gov.au
QScript is a read-only online system that integrates with compatible prescribing and dispensing software, generating notifications within clinical software to prompt health practitioners to review a patient’s monitored medicine history at the point of care. It also captures and sends alerts about certain high-risk medicines. QScript became mandatory on October 28th, 2021.
Under the Medicines and Poisons Act 2019, relevant practitioners (medical practitioners, pharmacists, intern pharmacists, nurse practitioners, endorsed midwives, dentists, podiatric surgeons, and endorsed podiatrists) must check QScript for patient records before prescribing, dispensing, or administering monitored medicines. This requirement applies across all healthcare settings, including private and public hospitals, aged care facilities, prisons, and other health services.
Visit QScript to log in, register for access, or access training resources.
Smart Referrals program supports clinical and business change through the streamlined creation and management of referrals to GCUH outpatient clinics. Smart Referrals allows those involved in patient care to better manage the patient journey, improve patient safety and reduce specialist outpatient wait times.
Watch a video on how Smart Referrals work.
If you have not had Smart Referrals installed, please contact Gold Coast Health General Practice Liaison Unit who can assist you with installation and training.
Smart Referrals can bring:
For more Smart Referrals resources for GPs visit the Queensland Health website.
For additional support, please reach out to the Gold Coast GP Advice Service at 1300 00 4242. They are available from 8 am to 4 pm on weekdays to assist with accessing non-urgent specialist outpatient advice or general service inquiries. Alternatively, you can their website for more details.
Or you can also contact Quensland Health support unit via:
The Queensland Health Secure Transfer Service (STS) allows Queensland Health facilities to electronically communicate with GPs key patient information such as discharge summaries.
Gold Coast Health has a Secure Transfer Service (STS) Address Book that holds the local practice information. Up to date information for your practice and GPs is required to ensure we can share patient charts and support correspondence electronically
If your practice has any changes, please visit the Gold Coast Health website for detailed instructions on how to update your information.
Our Primary Care Engagement and Digital Health team is available to provide one-on-one support.
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