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Secure messaging eliminates the need for re-keying or transcribing, integrates more efficiently into clinical workflows, provides a single channel for correspondence, and enables an audit trail of successful delivery. Additionally, secure messaging provides time and cost savings through integration with clinical software, automation of tasks and postage cost savings.
Secure messaging eliminates the need for re-keying or transcribing, integrates more efficiently into clinical workflows, provides a single channel for correspondence, and enables an audit trail of successful delivery. Additionally, secure messaging provides time and cost savings through integration with clinical software, automation of tasks and postage cost savings.
Most secure messaging systems allow you to send or receive referrals, specialist reports, pathology results, radiology results, hospital discharge summaries and allied health consultation reports.
Secure messaging benefits:
To implement secure messaging effectively, follow these steps:
Additionally, consider adopting the RACGP Secure Messaging capability policy template to establish clear guidelines and encourage consistent usage within your organisation.
For detailed guidance, refer to the Australian Digital Health Agency’s six-step secure messaging implementation guide.
Gold Coast Health now uses Smart Referrals for outpatient clinic referrals via Medical Director and Best Practice. Email referrals are no longer supported as secure messaging is the preferred method.
For more details, referral templates, and FAQs, please visit the Referral Templates page.
Our Primary Care Engagement and Digital Health team is available to provide one-on-one support.
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