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Primary Sense is transforming the way general practices deliver patient care – and the results speak for themselves. Below you’ll find real feedback from local healthcare professionals, plus a snapshot of what Primary Sense achieved last year.
Hear how general practice staff are using Primary Sense to deliver high-quality, timely care.
When it comes to delivering high-quality, timely care, having the right tools can make all the difference. For one local Registered Nurse working in general practice, the difference has been clear since staff at the practice started using Primary Sense – a smart, intuitive tool designed to support better decision-making, streamline day-to-day tasks and ultimately improve patient outcomes.
“Primary Sense has been an invaluable tool for our practice, enhancing our ability to track and improve quality measures across multiple health indicators. One of the features I appreciate most is how seamlessly it extracts and monitors data, especially missing patient information such as blood pressure, BMI, allergies, smoking and alcohol status. This has helped us stay on top of critical data needed for accreditation,” said Registered Nurse Ricki-Lee.
“The recent update that provides prompts for children’s immunisations has been a game-changer, alerting nurses and doctors if a patient’s immunisations aren’t up to date, making preventive care management more efficient. Primary Sense not only helps us enhance patient health outcomes, but also supports broader research efforts, contributing data that can shape studies at state and national levels. It’s a powerful tool for any general practice team committed to quality improvement and excellence in patient care.”
Primary Sense makes essential clinical information easy to access and act on. Using real-time data, it provides alerts and prompts at the point of care, helping GPs and nurses identify high-risk patients and those due for tests, immunisations or care plans. This means there’s no more digging through multiple systems or missing key updates.
With one click, practice staff can access reports that support accreditation, identify care gaps and improve chronic disease management. For time-poor clinical and administration teams, this means less admin and more time focused on what matters most: patient care.
The tool also supports practice revenue through care coordination and increased identification of Medicare-eligible services. And for general practitioners, it includes a dashboard that makes it easy to log CPD hours with the RACGP.
Most importantly, Primary Sense empowers the whole practice team to work smarter. Whether it’s nurses identifying patients with complex care needs, missing items of care, doctors responding to clinical alerts, or practice managers and the administration team preparing for accreditation, Primary Sense streamlines the process and lifts the quality of care.
As Ricki-Lee’s experience shows, using Primary Sense can transform how practice teams operate, helping to deliver proactive, informed and efficient care every day. To learn more or have Primary Sense installed at your practice, visit www.gcphn.org.au/practice-support/primary-sense/primary-sense
The GCPHN Primary Sense support and helpdesk is available 8.30am to 4.30pm Monday to Friday (excluding public holidays). For questions related to access or use of Primary Sense please email primarysense@gcphn.com.au or call (07) 5612 5476.
See how Primary Sense is supporting general practices across the Gold Coast and beyond.
Primary Sense support and helpdesk is available 8:30am to 4:30pm Monday to Friday (excluding public holidays). For questions related to access or use of Primary Sense please contact:
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