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Severe weather and disasters can disrupt health services across the Gold Coast. GCPHN supports general practices and primary care providers to prepare early, stay connected and maintain access to care during emergencies.
This page brings together current updates, practical planning guidance and clear actions to help your service respond safely and effectively when disruption occurs.
Disasters and emergencies are unpredictable. However, forecasts and warnings often provide valuable early indication of emerging risks. Effective disaster preparedness includes actively monitoring conditions and official warnings, supported by a range of trusted websites that provide real-time updates and situational information.
GCPHN complements these updates by sharing relevant disaster information and resources to support primary care providers to make timely, informed decisions before and during emergency events.
Disaster Emergency Dashboards
These websites provide real‑time alerts before, during, and after disaster events, including road closures, power outages, and weather warnings.
Having a current emergency management and business continuity plan helps protect patients, staff and services during disruption. Planning should be proportionate to your practice size and local risks and reviewed regularly.
GCPHN supports practices with practical planning tools, templates and advice to help identify risks, clarify roles and plan how services can continue operating or recover safely after an event.
Tips for general practices (from BSPHN)
Clear, timely communication reduces confusion and helps patients access care when services are disrupted. Practices should prepare patient messages in advance for common scenarios such as reduced hours, temporary closure or telehealth-only services.
GCPHN provides guidance on patient messaging, communication channels and updating public listings so patients can quickly find accurate information during emergencies.
Power outages, heat and flooding can place vaccines and medicines at risk. Practices should plan ahead to protect cold chain integrity and medication storage during disasters.
GCPHN supports practices with guidance on cold chain contingency planning, backup power considerations, temperature monitoring and steps to take if storage conditions are compromised.
For further information regarding Cold Chain Reporting Requirements, please refer to Required Updates and Reportable Notifications.
Staff safety is the highest priority during disaster events. Practices should plan for workforce availability, safe travel, flexible rostering and clear decision-making about service changes or closures.
GCPHN promotes practical approaches to workforce safety and wellbeing, including planning for fatigue, stress and post-event recovery for staff affected by disasters.
See Wellbeing Resources in Templates and External Resources for more information.
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If your practice experiences any disruption or requires support, please notify GCPHN so we can assess how best to assist
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