Disaster Response

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Content last updated 13/03/2025

Disaster response involves taking fast and strategic action to tackle events head-on. This includes proactive measures before an event, decisive actions during it and the recovery efforts afterwards. The goal is to minimise the impact and provide prompt relief and essential support to those affected.

Emergency Contacts

Queensland Fire and Emergency Services
Gold Coast – Emergency Contact List
Emergency Services Contact Details – Get Ready Queensland

Gold Coast City Dashboards

Gold Coast Disaster and Emergency Dashboard Alerts
Queensland Government Warnings and Emergency Alerts
Qld Traffic Road Updates Road Condition Information

Reporting a cold chain breach?

A cold chain breach (CCB) occurs when the storage temperature deviates outside of the recommended range of between +2° Celsius and +8° Celsius (excludes deviations up to +12° Celsius lasting 15 minutes or less). In the event of a CCB, Vaccination Service Providers should:

Immediately quarantine the affected immunisation products. Do not use them.

Complete a Cold Chain Breach Report Form (PDF 591 kB). The person who noted the breach should complete the form.
Email the completed form to QHIP-ADMIN@health.qld.gov.au. Include ‘COLD CHAIN BREACH’ in the email subject line.

Update your listing on the National Health Services Directory (NHSD)

To help the community find available heath services during and after the natural disaster via the healthdirect Service Finder, we need to ensure the National Health Services Directory is up to date.

If your service is impacted – closed, reduced hours, reduced service offerings – please update your clinic listing as soon as possible.

If you use an online appointment booking service, by updating your calendar to reflect changes in availability, these changes will be reflected in the NHSD.

Alternatively, you can update your NHSD listing by:

Visiting Service Finder and look up your practice’s listing

Scrolling down to the bottom of the page and click ‘suggest an edit’

You will be taken to a form where you can enter your changes

If you are too busy to update information yourself, please email our practice support team with the details of your changes and we can notify the NHSD on your behalf.