To set up your My Health Record, you first need to link My Health Record to myGov. More information can be found here.

You can view and update your personal information, add emergency contacts, set up email and SMS notifications, check you Medicare information or cancel your record. More information can be found here.

You can manage your child’s health information, including vaccination records, allergy information and medicines they are taking. If your child is under the age of 14 years and on the same Medicare card as you, you can also create a My Health Record for them if they don’t already have one. More than one parent can manage a child’s record as their authorised representative. For more details, please see how to access or create a child’s record.

To take control of your My Health Record, you will need to prove your identity. My Health Record uses details from Medicare to verify your identity. You may need to know information such as:

• your Medicare card number
• the BSB and bank account number that your Medicare benefits are paid into (if this has been arranged with Medicare)
• your address as recorded with Medicare
• information about your last doctor’s visit.

If you can’t answer the identity questions or would prefer to speak to someone in person, you can call the My Health Record help line on 1800 723 471.

You can find step-by-step instructions on how to take control of your record, once you have proven your identity.

When you take control, the information and documents that were in the record when it was managed by your authorised representative will still be in the record. Healthcare providers may have also uploaded clinical documents and viewed information in your record.

If you don’t take control of your record, it will continue to exist. Healthcare providers will still be able to view information in the record and upload clinical documents to it.

My Health Record has information in languages other than English to help people from non-English speaking backgrounds learn more about My Health Record.

For further assistance, contact the help line on 1800 723 471, or call the Translating and Interpreting Service on 131 450 and they will connect you to My Health Record.

On 26 November 2018, the Australian Parliament passed legislation to strengthen privacy protections in My Health Records Act 2012 without debate or division. For those who decide they no longer want one, it can be cancelled at any time. The information in your record, including any backups, will be permanently deleted from the system.

These steps can keep your work and personal information safe. You should also:

1. Learn how to protect yourself.
2. Use strong passwords and implement multi-factor authentication
3. Back up your data regularly.
4. Do not respond to unsolicited phishing emails, texts and calls.
5. If you fall victim to ransomware, avoid paying the ransom.

To view key health information that you, your healthcare providers or representatives have uploaded to My Health Record, download the my health app for more information.

Before you can begin you’ll need:

1. a myGov account already linked to My Health Record and
2. to have accessed My Health Record at least once through a web browser

There is help on the steps needed to link My Health Record.

Then follow these simple steps:

1. Download my health from your app store. Use the links below or search for “my health gov” in the Apple App Store or Google Play Store.
2. Open the app, select Get Started and follow the prompts.
3. Start exploring!

On the my health app you can:

• View your medical history.
• Check pathology results, including COVID-19
• Manage vaccinations & immunisations.
• Track allergies and reactions
• View hospital discharge summaries
• Keep track of care planning documents
• View multiple records, yours & your family’s.
• View medication information
• Find health services.