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GP and Practice News
GP and Practice News

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Business Development & Continuity events

APNA – An introduction to telephone triage

Targeted at nurses working in primary health care including general practice, this module is designed to support you with an understanding of telephone triage.

11 Sep

Ausmed – Managing Aggression in the Workplace

This module will help you explore current thinking and policy relating to aggressive behaviours at work. It will also look at how those behaviours can be minimised and addressed. The module is designe...

11 Sep

Avant – Demands expectations and complaints: Managing difficult patients

Discusses the impact of patient complaints on the practitioner. This webinar explores what drives patients to lodge a complaint and provides practical advice on how to manage difficult doctor-patient ...

11 Sep

QPA – Dealing with difficult patients

11 Sep

AGPAL – Dealing with difficult patients

This webinar explores several strategies to effectively manage patients during these situations and ensuring your staff are protected. Relevant indicators within the RACGP Standards 5th edition have a...

11 Sep

RACGP – Managing patients who present with respiratory symptoms

The following resource has been developed to support GPs and practice teams in providing care to patients with respiratory symptoms.

11 Sep

AGPAL – Sustainability of business in a changing environment.

This AGPAL webinar, assists in providing general practice teams with a clear understanding of what sustainability means in the context of general practice. Additionally, we outline reporting tools tha...

11 Sep

Australian Commission on Safety and Quality in Healthcare – Sequence for putting on and removing PPE

To reduce the risk of transmission of infectious agents, PPE must be used appropriately. The following resource outlines sequences and procedures for putting on and removing PPE.

11 Sep