The Medicare Urgent Care Clinic is temporarily CLOSED: Friday 26th July – 8.00am to 2.00pm (open from 2.00pm to 10.00pm) and Saturday 27th July – All day
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Discusses the impact of patient complaints on the practitioner. This webinar explores what drives patients to lodge a complaint and provides practical advice on how to manage difficult doctor-patient relationships.
Demands expectations and complaints: Managing difficult patients
Webinar
60 Minutes
Members only can view this webinar
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