Patient Care events

Discusses the impact of patient complaints on the practitioner. This webinar explores what drives patients to lodge a complaint and provides practical advice on how to manage difficult doctor-patient ...

This webinar explores several strategies to effectively manage patients during these situations and ensuring your staff are protected. Relevant indicators within the RACGP Standards 5th edition have a...

COVID-19 infection control online training is available for health care workers in all settings. It covers the fundamentals of infection prevention and control for COVID-19.

Donning and fit checking of respirators and use of PPE. These videos below are divided into the three categories of airborne, contact and droplet precautions.

The following resource has been developed to support GPs and practice teams in providing care to patients with respiratory symptoms.

The RACGP Alcohol and Other Drugs (AOD) GP Education Program has been developed to help GPs to support patients experiencing AOD related problems. Members can access AOD Essential Skills online tra...

The ACRRM Drug and Alcohol Addiction Education (DAAE) Program features a suite of incentivised training activities designed to strengthen the capacity of General Practitioners to address drug and alco...

This AGPAL webinar, assists in providing general practice teams with a clear understanding of what sustainability means in the context of general practice. Additionally, we outline reporting tools tha...

The National Vaccine Storage Guidelines ‘Strive for 5’, provides information and advice for vaccine storage management for Australian immunisation service providers.