Privacy Policy Gold Coast Primary Health Network (GCPHN)

In complying with the Commonwealth Privacy Act 1988 (the Privacy Act) and the Australian Privacy Principles 2014, GCPHN provides the following advice about how GCPHN handles, holds and permits access and correction of personal information in accordance with the Australian Privacy Principles including how to complain about a breach in privacy and request corrections to personal information.

GCPHN collects personal information for the purpose of assisting its activities and functions in the primary health care sector. If your contact details are collected they may be used to forward information and notifications from GCPHN. In some circumstances we may provide information to our funding agency (Department of Health and Aged Care) or to service providers that enter into legal contracts with us which are bound by confidentiality.

There is no legal requirement for you to provide your personal information, however if you choose not to disclose your personal information this may exclude you from our services and programs. We do not routinely disclose information overseas.

GCPHN will provide you with a copy of your personal information if requested. A nominal fee may be charged to prepare this information.

More information can be found in our Privacy Policy. The public can make a complaint via the website, or in writing, if they feel their privacy has been breached.

If you wish to access and/or correct errors in your personal information held by us, or you suspect there has been a breach in privacy, this should be put in writing via email to feedback@gcphn.com.au, or by letter addressed to:  Privacy Officer, Gold Coast Primary Health Network, PO Box 3576, Robina Town Centre QLD 4230.  We will notify you of the outcome in less than 30 days, and if you are not satisfied with our response, we will inform you of the process to make a complaint.

You can also view more information online via the Office of the Australian Information Commissioner (OAIC) website.

For users of this website

What personal information is recorded and who collects this information?

A record of your visit is captured with the following information: the user’s server address, the user’s top level domain name (e.g. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used. This information is collected for statistical purposes to enable us to improve the navigation functions of our website.

How is the information used?

We will only record your name, e-mail address, postcode and contact phone number if you send us a message by email, register with us requesting notifications, or participate in events or engagement activities that we facilitate. Your information will only be used for the purpose for which you have provided it and will not be added to a mailing list without your prior consent. We will not use your name, e-mail address, postcode or contact phone number for any other purpose, and will not disclose it to a third party, without your consent.

Information security

When we include links to third party websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as we are not responsible or liable for any third party’s privacy practices.