The Way Back Support Service (TWBSS) is a low to high intensity non-clinical psychosocial support and transition service for people at risk of suicide and have presented to either Robina Hospital or Gold Coast University Hospital. Referral to this service can only be made by the Gold Coast Health Acute Care Team.
DESCRIPTION
Personalised non-clinical psychosocial support for up to three months after hospital discharge. This service supports people to stay safe, keep connected with others, and access health and community services as part of their recovery.
A Support Facilitator contacts the person within one business day of receiving their referral and tailors a program for up to three months after discharge from hospitalwhich includesbuilding a personalised safety plan and linking them to health and community services and clinical care if needed.
ELIGIBILITY
Adults 18 years and older that have presented to or been discharged from either Robina or Gold Coast University Hospital following a suicide attempt or suicidal crisis.
ACCESS AND REFERRALS
Referrals can only be made via Gold Coast Health Acute Care Team. This service is included here for GP and health professional awareness.
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
