Changes to our services over the holiday season

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Content last updated 7/12/2022

Christmas closure dates and changes to our services over the holiday season

From the team at GCPHN… we wish you a Merry Christmas and a safe, healthy and well year in 2023. We hope you have some time to relax and re-energise with your family and friends this festive season.

The GCPHN office will be closed from Saturday 24 December, and we will be returning to the office Tuesday 3 January 2023.

Download a copy of the below GCPHN Commissioned Services Christmas Closure Information in PDF format.

If you or someone you know need urgent support during this Christmas and New Year period, the following services may be able to assist you:

  • Emergency Services / Triple Zero: 000
    • Call 000 if you are in an emergency, or at immediate risk of harm to yourself or others.
  • Lifeline: 13 11 14
    • 24/7 crisis support & suicide prevention services.
  • Alcohol and Drug Information Service (ADIS): 1800 177 833
  • Beyond Blue: 1300 22 4636
  • Suicide Call Back Service: 1300 659 467
  • Gold Coast Mental Health – 1300 MH CALL: 1300 642 255
    • 24/7 Acute Care Team for the Gold Coast Community.
  • After Hours Safe Space – 07 3186 4000
    • Mermaid Beach, 2580 Gold Coast Highway, Mermaid Beach Qld 4218
    • Southport , Level 3,  Southport Health Precinct, 16-30 High Street, Southport Qld 4215

Over the Christmas period if you would like to access mental health services online (apps, online programs, online forums, and phone services, as well as a range of digital information resources) visit: headtohealth.gov.au

Commissioned services Christmas close dates and information

Mental Health
https://gcphn.org.au/changes-to-our-services-over-the-holiday-season/#mental-health Copied to clipboard
PSYCHOLOGICAL SERVICE PROVIDERS CLOSURE DATE OPENING DATE NOTES
Accelerate Health TBC TBC
Body Mind Soul Clinic 22/12/2022 09/01/2023
CBT Professionals 23/12/2022 03/01/2023
Compass Health 23/12/2022 16/01/2023
Compassion Services 22/12/2022 05/01/2023 Re-opening 05/01/23 with skeleton staff (1 x practitioner only).
Dr Ashley Van Houten TBC TBC
Drop of Life 23/12/2022 03/01/2023
headspace Southport & Upper Coomera 23/12/2022 03/01/2023 22nd December is last full business day. Will be closing at 12pm on 23rd December.
Impact Counselling 22/12/2022 09/01/2023
Kids Incorporated 16/12/2022 16/01/2023  

 
Kidz Time In 15/12/2022 06/02/2023
Lives Lived Well Specialist Centre 23/12/2022 03/01/2023
Louise Couper 22/12/2022 09/01/2023 Will not be available for any new clients during closure period.
Paul Matsukis 23/12/2022 03/01/2023
PRA Psychology 23/12/2022 03/01/2023
SKM Psychology 21/12/2022 09/01/2023
Subhadra Rani Putta 22/12/2022 4/01/2023
The Shrink Company 21/12/2022 03/01/2023
The Therapy Spot 23/12/2022 10/01/2023

 

OTHER SERVICE PROVIDERS PROGRAM CLOSURE DATE OPENING DATE NOTES
Change Futures

 

 Psychological Services in Residential Aged Care Facilities 24/12/2022 09/01/2023 Closed on 24th of December to 9th January (inclusive).

 
CURA Community Services Community Pathway Connector ONLY CLOSED PUBLIC HOLIDAYS
Kalwun

 

 Social Health Program & Integrated Team Care 24/12/2022 02/01/2023 Closed 24th of December to 2nd January (inclusive).
Krurungal Community Pathway Connector TBC TBC
Primary & Community Care Services (PCCS)
Head to Health PCCS services including, Clinical Care (Plus Social), Psychosocial, New Access, will be closed from 26th to 30th of December 2022. Head to Health and PCCS site will have skeleton staff on site (x2) and will still operate.

 

Both Safe Spaces (Mermaid Beach and Southport) will be closed on the following Public Holidays:

·  25/12/2022

·  26/12/2022

·  01/01/2023

·  02/01/2023

 

Southport Safe Space only will be open on 24/12/2022 and 27/12/2022. Mermaid Safe Space will be closed on these 2 dates.

 
Psychosocial
After Hours Safe Space Mermaid Beach
After Hours Safe Space Southport
NewAccess
Clinical Care (Plus Social)
Lives Lived Well headspace Early Psychosis Program 23/12/2022 03/01/2023 22nd December is last full business day. Will be closing at 12pm on 23rd December.

Mobile Assessment Treatment Team (MATT) will be on call every day except Christmas Day (25/12/2022).
Lives Lived Well Lighthouse Youth Enhanced 23/12/2022 03/01/2023 22nd December is last full business day. Will be closing at 12pm on 23rd December.
Wesley Mission QLD

 

 The Way Back Program ONLY CLOSED PUBLIC HOLIDAYS Only closed on public holidays (Christmas Day and Boxing Day).

 
Wesley Mission QLD

 

 Community Suicide Prevention Program ONLY CLOSED PUBLIC HOLIDAYS Only closed on public holidays (Christmas Day and Boxing Day).

LGBTQIAP+
Wesley Mission QLD

 

 Expanded Horizons 23/12/2022 08/01/2023 23rd December 2022 to 8th January 2023 (inclusive).
Alcohol and other drugs
https://gcphn.org.au/changes-to-our-services-over-the-holiday-season/#alcohol-and-other-drugs Copied to clipboard
SERVICE PROVIDER PROGRAM CLOSURE DATE OPENING DATE NOTES
Lives Lived Well Community Based Treatment and Support (including Afterhours) 23/12/2022 03/01/2023 Community services programs and Specialist Centre will be closed from Friday 23rd December and reopening 3rd January.
Lives Lived Well Mirikai

 

 Residential Program SEE NOTES
Residential services will be operating as usual; however, admissions will cease from 21st December and will re-commence on the 4th of January.
QuIHN

 

 Therapeutic Services 24/12/2022 03/01/2023
QuIHN

 

 Needle and Syringe Programs (NSPs) 24/12/2022 03/01/2023 NSPs in Southport and Burleigh Heads will be open between the hours of 10 am – 2pm on the 28th, 29th and 30th of December.
Chronic Disease
https://gcphn.org.au/changes-to-our-services-over-the-holiday-season/#chronic-disease Copied to clipboard
SERVICE PROVIDER PROGRAM CLOSURE DATE OPENING DATE NOTES
Painwise

 

 Turning Pain into Gain 16/12/2022 16/01/2023
Bundall Medical Centre

 

 Chronic and Complex Wound Clinic SEE NOTES
No new referrals from 21st December to 9th January. Existing patients will be supported over the Christmas period within the clinic’s operating hours.