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To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
Gold Coast Primary Health Network commissions a range of services including local mental health, alcohol and other drugs, suicide prevention and chronic disease services to meet different needs of people in the Gold Coast region. Our commissioned services are available at no cost to patients.
The Head to Health (H2H) Assessment and Referral Phone Service offers mental health service navigation for people who are unsure of where to seek appropriate supports (for themselves or someone they care for e.g., GP/Carer), and a central point for receiving and assessing GP and Psychiatrist referrals for people – who are not in crisis and require mental health, drug and alcohol and suicide prevention support.
Head to Health Intake and Assessment Phone service, commissioned locally to the Primary and Community Care Services (PCCS), provides a welcoming and accessible central entry point for people (not in crisis) requiring support to the mental health care system, for the services and information they need.
People will be able to access, or be connected to, the most appropriate local mental health and related services at the level of care they are assessed as needing.
The Head to Health (H2H) Assessment and Referral Phone Service coordinated by the clinical team at the PCCS, offers mental health service navigation and a central point for receiving and assessing GP and psychiatrist referrals (low to high intensity) for people who are not in crisis, and require mental health, alcohol and other drugs, and suicide prevention support.
Low to high intensity service (not in crisis)
Primary and Community Care Services (PCCS)
Head to Health is a collaboration between the Department of Health and Aged Care, the community, and the mental health sector. The Head to Health portal brings together over 500+ digital resources to support wellbeing and mental health.
The Head to Health portal offers multiple ways of searching for digital mental health resources for health professionals, mental health providers, individuals seeking information, family, friends, and care givers. It brings together more than 500 digital resources to support wellbeing and mental health including online information, apps, online programs, online forums, and phone services.
Low intensity service
Various providers – Dept. of Health and Aged Care key trusted Australian service providers.
NewAccess is a low intensity mental health coaching program, designed to provide accessible, quality services for anyone finding it hard to manage life stress.
NewAccess is a mental health coaching program, designed to provide accessible, quality services for anyone finding it hard to manage life stress. People can access six coaching sessions delivered over the phone, via Skype or in person by trained mental health coaches.
The program uses low-intensity psychological therapy and aims to help people break the cycle of negative or unhelpful thoughts.
Developed by Beyond Blue and delivered by Primary and Community Care Services (PCCS), NewAccess provides support from a coach, who will assess the persons needs, then work with them in setting practical, effective strategies to help get back on track.
Low intensity service
Structured psychological therapy
Primary and Community Care Services (PCCS)
The Psychological Services Program (PSP) is a moderate intensity service that offers short term structured psychological therapies delivered by a range of providers contracted by the Gold Coast Primary Health Network.
The Psychological Services Program (PSP) offers short term structured psychological therapies delivered by a range of providers contracted by the Gold Coast Primary Health Network. The program supports people who have a health care card and would benefit from receiving short term therapy for moderate mental health needs. This program is not suitable for people that may need longer term and more comprehensive interventions.
The program is available for people who identify with any of the following groups:
* does not require Health Care/Pension Card
Moderate intensity service
There are multiple organisations funded to provide this service – view the full list of providers here
Structured psychological therapy
Clients must meet all the following criteria to be eligible for referral:
Clients not eligible for Psychological Services include:
Clients in the above categories must be referred to more appropriate mental health services; e.g. Better Access, medical assessment, acute mental health services, etc.
Primary and Community Care Services Referral and Triage
The Psychological Services in Residential Aged Care Facilities (RACF) program is a low to moderate intensity service that offers structured psychological therapies that support people with mental health needs living in residential aged care.
The Psychological Services in Residential Aged Care Facilities (RACF) program offers structured psychological therapies that support people with mental health needs living in residential aged care. The service aims to support residents experiencing mild depression or anxiety and those having trouble adjusting to changes or coping with loss. The service can also support people experiencing dual diagnosis of mental health and dementia or neurocognitive disorder (including brain injury/developmental disability) where behaviours are identified as mental health related.
Sessions can be focused on transitions into aged care, engagement and well-being and managing identified mental health conditions.
Low to moderate intensity service
Change Futures
headspace is a low to moderate intensity service that is an accessible ‘one-stop-shop’ for young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs.
headspace is an accessible ‘one-stop-shop’ for young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs. The service offers assistance in promoting wellbeing: mental health, physical health, work/study support and alcohol and other drug services.
Low to moderate intensity service
Lives Lived Well
Located at:
Level 1, H20 Broadwater
1/2 Nind Street Southport Qld 4215
Monday: 9.00am – 5.00pm
Tuesday: 9.00am – 8.00pm
Wednesday: 9.00am – 8.00pm
Thursday: 9.00am – 8.00pm
Friday: 9.00am – 5.00pm
Saturday / Sunday: Closed
and
1 Brygon Creek Drive
Upper Coomera QLD 4209
Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00pm – 5:00pm
Friday: 9:00am – 5:00pm
Saturday / Sunday: Closed
07 5509 5900
reception@headspacesouthport.org.au
07 5600 1999
reception@headspaceuc.org.au
This low to high intensity program offers comprehensive support for Aboriginal and/or Torres Strait Islander people, who are struggling with their mental health, alcohol, and other drug misuse or seeking a suicide support service.
The Kalwun Social Health Program offers comprehensive support for Aboriginal and/or Torres Strait Islander people, partners, parents, or carers of who are struggling with their mental health, alcohol and other drug misuse or seeking a suicide support service. The Program works within a social and emotional wellbeing framework and provides clinical and non-clinical case management.
The Program helps to empower people to self-manage and make decisions about their own health at their own pace. Social Health offer a person and family approach to providing care and ability to link with a range of internal and external services.
Low to high intensity service
Kalwun Health Service
Coomera Integrated Health and Wellbeing Hub
7 Jowett Street, Coomera
Phone: 07 5514 7100
Bilinga Clinic
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Phone: 07 5589 6500
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
Phone: 07 5526 1112
Plus Social Clinical Care Coordination program provides comprehensive clinical support for people who experience the impacts of severe mental illness.
The program supports individuals who are finding it difficult to maintain their regular day. The program includes structured, recovery and goal-oriented services focused on creating significant improvements in quality of life, health and wellbeing.
High intensity service
Primary and Community Care Services (PCCS)
PCCS Primary and Community Care Services
For information about the Plus Social Clinical Care Coordination program: Plus Social® – PCCS Global Site
The Lighthouse program provides trauma informed, recovery-orientated clinical care coordination and specialised treatment services for young people aged 12-18 years with severe and/or complex mental health needs.
The Lighthouse program provides trauma informed, recovery-orientated clinical care coordination and specialised treatment services for young people aged 12-18 years with severe and/or complex mental health needs. Lighthouse aims to provide timely access and effective, safe and appropriate care for adolescents who are experiencing the impacts of adverse childhood experiences in their lives.
The service supports young people, and their loved ones, carers or support people to learn skills around the management of symptoms and promote hope in healing so that the young person can fulfill their potential. Priority will be given to those experiencing trauma symptoms which are currently impacting on any areas of their lives.
High intensity service
Lives Lived Well
Level 1, H20 Broadwater 1, 2 Nind St, Southport QLD 4215
headspace Early Psychosis is a multidisciplinary high intensity service of consultant psychiatrists, peer workers and clinicians that support young people at risk of or experiencing a first episode of psychosis.
headspace Early Psychosis is a multidisciplinary service of consultant psychiatrists, peer workers and clinicians that support young people at risk of or experiencing a first episode of psychosis. The Early Psychosis team is equipped to intervene early to improve the lives of young people, and their families, who are impacted by psychosis.
Young people and their families can be seen at the time and place of their choosing including in their home, at school, work, TAFE or Uni, at a local park, café or even the beach.
High intensity service
Lives Lived Well
Office located at:
Level 1, H20 Broadwater
1/2 Nind Street
Southport Qld 4215
Early Psychosis Mobile Assessment and Treatment Team contact details
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