Extension of healthdirect video call programs

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Content last updated 23/07/2025

Extension of healthdirect video call programs

healthdirect Australia is pleased to announce the continuation of the healthdirect Video Call COVID-19 GP Program and the PHN Exemplar Program to 30 June 2026.

GP Program

  • The Department of Health, Disability and Ageing has extended the healthdirect Video Call COVID-19 GP Program to 30 June 2026.
  • We encourage you to continue using this secure video consulting platform which has been purpose-built for primary care settings, in line with the changes to the telehealth MBS items.
  • RACGP/ACCRM CPD accredited training in healthdirect Video Call is available for your practice – please register here for essential training.
  • A Bulk Billing Consent application is available in healthdirect Video Call to use online.

Exemplar Program

  • The Department of Health, Disability and Ageing is continuing the healthdirect Video Call Exemplar Program to 30 June 2026.
  • This program provides access for Allied Health and Aged Care, including Residential Aged Care Facilities. Please visit this page to see how others are using Video Call.
  • Please contact the healthdirect Video Call team if you have any questions.
  • For training support, please visit this page to register for a free session.

For registration, FAQ and other information, please visit these pages:

Please contact Sam Georgy, Service Director, Video Call, if you any questions.