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To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
When digital health services are connected, healthcare providers and authorised residential aged care staff have immediate access to a resident’s key health information.
This connected healthcare will support aged care homes and means their residents can receive better continuity of care.
Find out more about digital health tools below:
Start your Digital Health journey with essential tools and resources designed to boost you forward, whether you’re starting or aiming to progress further.
My Health Record (MHR) digital technology enhances medical care for your residents and their care team. Through My Health Record, healthcare providers and your authorised multi-disciplinary care team have immediate access to a resident’s key health information. This connected healthcare will support aged care facilities and means residents can receive better continuity of care. To see how MHR can help your RACH please download this flyer.
Tailored one-on-one support is available from the Australian Digital Health Agency for all residential aged care homes wishing to connect to the My Health Record system.
If you’re interested in connecting your residential aged care home, email mhr.registration.RAC@digitalhealth.gov.au.
The Agency provides online resources for residential aged care homes, including e-learning modules, webinars and training simulators.
To learn more about starting your My Health Record (MHR) journey and using it effectively, please access the Gold Coast Primary Health Network’s (GCPHN) MHR guide for detailed instructions. Visit our My Health Record page for further information.
Approved aged care service providers must use this portal to manage information about their services, their clients and referrals.
This portal is for approved providers of aged care. You must use this portal to:
The Aged Care Provider Portal is a secure place to access online services. Aged care providers can use the portal to make claims for aged care subsidies and supplements for:
You can find out more about using the portal on the Health Professional Education Resources Gateway.
The portal offers a user friendly navigation menu and self-service features that allow you to:
Find out about how to access the portal.
The Australian Government, Department of Health and Aged Care, has provided funding to GCPHN to support Residential Aged Care Homes (RACHs) with training and equipment to deliver virtual consultations for residents.
To learn more about starting your Telehealth journey and using it effectively, please access the Gold Coast Primary Health Network’s (GCPHN) Telehealth guide for detailed instructions. Visit our Telehealth page for further information.
Explore this video guide to create your RACH Telehealth Map.
GCPHN is proud to support the National Residential Aged Care Home Telehealth Training Program, developed with 15 Primary Health Networks across Australia. This programme provides online training to enhance telehealth skills for RACH staff and remote clinicians.
healthdirect Video consultations is now available for Aged Care Services. It can help in facilitating appointments with GPs, specialists and Allied Health professionals. It can be used for appointments with single health service providers or can include multiple parties in one call, co-ordinating care. Family members, interpreters and social workers can be included in appointments, even if the clinician is visiting the facility face-to-face.
healthdirect readiness assessment can help you identify areas you may need to consider to ensure your facility is ready to start providing video telehealth. You can also step through the checklist in healthdirect’s RACH planning template and allocate planning tasks to staff members, as required. You can also edit the template to suit your service’s specific needs.
Free and easy registration
One person from your service, usually the facility manager or an admin person registers online to create a Video Call virtual clinic. For more information on setting up healthdirect Video Call for your facility, or to register now, email videocall@healthdirect.org.au or call 02 8069 6079
Our Aged and Palliative Care team is available to provide one-on-one support.
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