If you are not a health care worker please click here to visit our community member page for the Care Finder program
The Care Finder program, commissioned by Gold Coast Primary Health Network (GCPHN), is a free service for Gold Coast residents. It helps older, vulnerable people, who need intensive assistance to access aged care services at home. It is specifically for people who have no-one else who can assist them and are eligible for government-funded aged care.
Under the program, a dedicated Care Finder will visit people in their homes (or another place they would like to meet) and will ask questions to understand the person’s situation and support them to work through the steps to address their needs. The Care Finder program will help the resident to:
improve outcomes for people in the Care Finder target population, including:
improve integration between the health, aged care and other systems at the local level
The Care Finder target population is people who are eligible for aged care services and have one or more reasons for requiring intensive support to:
Reasons for requiring intensive support may include:
Although people will not need a professional referral to access Care Finder services, referral templates for general practice and other health care professionals have been developed to streamline the intake process and can be found here.
It is expected that the majority of people will access Care Finder:
Please see the Care Finder policy guidance for further program details.
Care Finder My Aged Care Portal: Help from a Care Finder | My Aged Care
If you’d like to see the document that has informed the Care Finder program, please click here.
Care Finder organisations by PHN region: Help from a Care Finder | My Aged Care