Smart Referrals is the preferred method of making a referral into Gold Coast Health outpatient clinics for practices using Medical Director and Best Practice.
This platform provides all criteria required for the specialty clinic and allows documents to be attached and sent with the referral. You can also track the referral status and receive communications via electronic transmission.
Nurse Practitioners and Midwives in general practice, who have a provider number, can also use Smart Referrals.
You can view information and resources on Smart Referrals on the Queensland Health website.
If you have not had Smart Referrals installed, please contact our General Practice Liaison Unit who can assist you with installation and training GCGPLU@health.qld.gov.au.
For practices using clinical software that is not compatible with Smart Referrals, alternative methods for sending referrals include using a standardised referral template and sending via one of the following options:
Then select:
| QHEALTH, GOLD COAST HEALTH OUTPATIENT | Outpatients Bookings and Referrals | 1300744384 | SOUTHPORT 1 Hospital Boulevard | GQ42150009Z |
2. Kiteworks: Please refer to the Gold Coast Health page for more details.
3. Fax to: (07) 5687 4497.
Email referrals will not be accepted.
Urgent referrals should always be marked as such so they can be prioritised.
Access installation guide for referral templates in Medical Director, Best Practice and Zedmed.
Please note: Never open referral templates outside of clinical software as this may corrupt the files. Download the .rtf referral templates to your computer then import into your clinical software.
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