Referral Templates

Gold Coast Health Referrals

Gold Coast Health has changed the way they manage referrals. Smart Referrals is now the preferred method of making a referral into Gold Coast Health outpatient clinics for practices using Medical Director and Best Practice.

The new platform provides all the criteria required for the specialty clinic and allows documents to be attached and sent with the referral. You can also track the referral status and receive more communications via electronic transmission.

Nurse Practitioners and Midwives in general practice, who have a provider number, can also use Smart Referrals.

You can view information and resources on Smart Referrals on the Queensland Health website.

If you have not had Smart Referrals installed, please contact our General Practice Liaison Unit who can assist you with installation and training GCGPLU@health.qld.gov.au

For practices using clinical software that is not compatible with Smart Referrals, alternative methods for sending referrals include:

1. Medical Objects: In the Lookup Provider search for “qh” in the surname field:

Then select:

2. Kiteworks: Please refer to Gold Coast Health page for more details.

3. Fax to: (07) 5687 4497.

Please refrain from emailing any referrals to Gold Coast Health, as this process is no longer supported.

Urgent referrals should always be marked as such so they can be prioritised.

Referrals for all other services in the Gold Coast Region  

Please note: Never open referral templates outside of clinical software as this may corrupt the files. Download the .rtf referral templates to your computer then import into your clinical software.