The GCPHN staff are taking a well-deserved break from 25 December 2024 until 2 January 2025. Many of our funded services have different hours of operation during this time.
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Discusses the impact of patient complaints on the practitioner. This webinar explores what drives patients to lodge a complaint and provides practical advice on how to manage difficult doctor-patient relationships.
Demands expectations and complaints: Managing difficult patients
Webinar
60 Minutes
Members only can view this webinar
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