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Content last updated 1/12/2020

GCPHN Education & Training

Welcome to the Gold Coast Primary Health Network education and training page.

GCPHN strives to support primary health care staff needs in a meaningful way. If you do complete any of the online learning modules, we would appreciate if you could please fill in this quick survey.

Please note when searching:

  • Patient Care directly relates to the observation and treatment of patients.
  • Business Management is everything else including business development, continuity, systems and professional development.
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Insight – “The Starter Pack”

“The Starter Pack” is a free educational package designed to assist general practice managers, practice nurses, Aboriginal Health and Social and Emotional Wellbeing Workers and practice reception staff to build the knowledge, skills and confidence to effectively respond to patients experiencing problematic alcohol and other drug (AOD) use in Queensland.

Training/Education Resource

The Starter Pack

Delivery Type

The package comprises nine brief education activities – an introductory eLearning module and eight live and recorded lunchbox education sessions – designed specifically for primary care practice staff.

Duration

Varies per module

Cost

Free

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Avant – Demands expectations and complaints: Managing difficult patients

Discusses the impact of patient complaints on the practitioner. This webinar explores what drives patients to lodge a complaint and provides practical advice on how to manage difficult doctor-patient relationships.

Training/Education Resource

Demands expectations and complaints: Managing difficult patients

Delivery Type

Webinar

Duration

60 Minutes

Cost

Members only can view this webinar

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