The Gold Coast Complex Needs Assessment Panels (CNAP) aim to improve and integrate service delivery to achieve positive outcomes in overall quality of life and health for people with mental health issues. This is achieved by addressing issues and barriers the person is facing through a flexible approach to case planning and the implementation of ongoing holistic interventions. Each CNAP has its own referral process and referring criteria. It is preferred that the referring agency remains engaged with the CNAP and provision of client support throughout the referral and care coordination process and service delivery.
The CNAP brings government and non-government organisations together in partnership to provide a coordinated approach when assessing the needs of, and developing care plans for, clients with complex needs.
CNAP recognises the complex nature of mental health client needs within the community and that one agency alone cannot provide all the services needed.
The model does not replace existing service delivery methods nor place more responsibility on one service but brings together key decision makers in government and non-government organisations to provide a coordinated approach when assessing and planning for the needs of people with complexity. They aim to provide a mechanism for closer working partnerships, improved communication and a system to monitor and evaluate this collaboration.
The panels’ function also involves advocating within members’ organisations, networks and sectors to ensure the effectiveness of collaborative partnerships.
Members of the panel are required to have decision making ability within their respective organisations enabling a more effective and clearer pathway for recommendations made through the panel process.
The CNAP for Young People’s function is to address identified issues and barriers by planning, implementing and reviewing the strategies and interventions required to support at-risk children, young people and their families in working towards improved health and wellbeing.
This might involve providing input where needed, being actively involved in the development of a case plan and agreeing to work with the Gold Coast – Beenleigh Area Panels towards the case plan goals.
A child unborn to 18 years of age (should a young person reach 18 years of age, panel support can continue for a further 6 months on the condition that the referring agency remains involved; interventions during this period will focus on transitioning to adult care and support)
YARA Coordinator/CNAP Project Coordinator – Beenleigh
Phone: (07) 55691830 / 0427 894 462
Fax: (07) 5559 0191
CNAP Coordinator – Gold Coast North (Nerang/Helensvale to Yatala)
Phone: (07) 5569 1805 / 0419 022 886
Fax: (07) 5559 0191
CNAP Project Coordinator – Gold Coast North (Coolangatta to Nerang/Helensvale)
Phone: (07) 5569 1804/ 0419 752 275
Fax: (07) 5559 0191
Southern Gold Coast CNAP members include:
Southern Gold Coast CNAP outer-core members include
Beenleigh CNAP inner-core members include:
Beenleigh CNAP outer-core members include:
The CNAP Drug and Alcohol 25+ process aims to improve and/or stabilise drug and alcohol use, improve self-management of mental health condition/s and maximise engagement and independence in the community.
A person aged 25 years or older with complex drug and/or alcohol, psychosocial and physical health needs
The Complex Needs Assessment Panel 65+ works with older adults aged 65+ years with mental illness and complex needs. CNAP65+ aims to assist coordination of appropriate care and services and support older people and their families to remain independent in the community.
The referred older person must consent to their information being presented to the panel. At the panel, service providers will meet to share resources and information about services and make suggestions that could assist the older person. Participation of the older person and their families is welcomed.
After the panel meeting, the referring service provider gives feedback to the older person and their family about options available to them. The older person and the family maintain control of any recommendations or options suggested by the panel.
A person aged 65 years or older with severe and enduring mental illness requiring intensive case management