To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
MyMedicare enhances continuity of care for patients with their chosen general practice and healthcare providers, allowing for longer MBS-funded telehealth consolations and increased bulk billing incentives for children under 16, pensioners, and concession card holders. It also provides practices and healthcare providers with more patient information to tailor services effectively, along with access to new telehealth items and additional incentives.
Patients can be registered for MyMedicare if they have:
Hardship exemptions apply, including for those experiencing domestic violence or homelessness. Parents/guardians must register children under 14, while young people aged 14 to 17 can register independently.
Important note: A registration in MyMedicare is only successful when both the patient and practice have provided consent to formalise their relationship through one of the processes noted above.
Please use the following guide for step-by-step instructions on how to register your MyMedicare patients and manage MyMedicare in General Practice.
For more information on MyMedicare registration, watch this video.
Gold Coast Primary Health Network has developed a suite of QI tools and resources to help practices and providers identify their most vulnerable patients for MyMedicare registration. Our QI resources include:
For further support please contact your GCPHN Practice Engagement Officer via:
Provider Digital Access (PRODA)
E: proda@servicesaustralia.gov.au
E: eBusiness@servicesaustralia.gov.au
P: 1800 700 199 and select option 1 (available Monday to Friday 8am to 5pm local time)
Department of Health and Aged Care – Medicare provider enquiry line:
P: 132 150 and select option 2 (available Monday to Friday 8am to 5pm local time)
E: MyMedicare@servicesaustralia.gov.au
For Providers:
P: Services Australia 1800 700 199
E: organisation.register@servicesaustralia.gov.au
For Consumers:
P: Patient support hotline number: 132 011
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