To be eligible for MyMedicare, general practices must:

• Provide Medicare-funded services.
• Be registered in the Services Australia systems:
  • Provider Digital Access (PRODA)
  • Health Professional Online Services (HPOS)
  • Organisation Register. To maintain MyMedicare registration, add the practice accreditation certificate number and accreditation expiry date in the Organisation Register.
• Have at least one eligible GP linked to the practice in the Organisation Register (vocationally registered, non-vocationally registered, or GP registrar).
• Be accredited under the National General Practice Accreditation Scheme (NGPA). Non-accredited practices have 12 months to gain accreditation.

The following guide is a step-by-step registration process on how to register your General Practice for MyMedicare. 

Healthcare providers eligible for MyMedicare must:

• Work at a MyMedicare-eligible practice.
• Be linked to the practice on the Organisation Register.
• Have a valid provider number and be eligible to deliver MBS or Department of Veterans’ Affairs services.

Vocationally registered GPs, non-vocationally registered GPs, and GP registrars can be selected as a patient’s preferred GP. Please note at the end of the GP registrar’s tenure, the patient can choose to re-register with the provider at a different practice or register with a different provider at the same practice. Contact your Engagement Officer for more information.

People who are facing hardship will be exempt from all eligibility requirements. This includes: 

• Individuals experiencing domestic and family violence 
• People facing homelessness 

Additionally: 

• Parents/guardians and children can be registered at the same practice if one of them is eligible and registered.
• A parent/guardian must register a child under 14 years and provide consent on their behalf.
• Young people aged 14 to 17 years can register and provide their own consent without a parent/guardian. 
• People who live in a residential aged care home do not need to meet the two face-to-face practice visits to be eligible for MyMedicare registration and GPACI.

• IDHDA MyMedicare information for practices and providers
• MyMedicare program guideline
• MyMedicare – HPOS e-Learning Resources
• Resources for practices and health care providers
• Resources for MyMedicare patients
• Resources for First Nations people
• Translated resources
• MyMedicare brochures and factsheets

Practice Registration Resources:

• MyMedicare GP Toolkit
• How to set up the Organisation Register
• How to add general practitioners to the Organisation Register
• How to manage staff delegations
• Practice Registration FAQs
• MyMedicare – Common Errors/Troubleshooting

Patient Registration Resources:

• Patient Brochure (Digital)
• How to order patient brochures
• How to discuss MyMedicare with patients
• Patient Videos
  • Introducing MyMedicare | Australian Government Department of Health and Aged Care
  • Registering in MyMedicare | Australian Government Department of Health and Aged Care
• Patient Registration FAQs
• MyMedicare MBS Item Factsheet
• How to register/withdraw patients (using the Medicare Express App)
• How to register/withdraw patients (using the Patient Registration Form)
• Patient Registration Form
• How to mail merge MyMedicare registration forms
• Sample cover letter to Residential Aged Care Homes
• MyMedicare – How to Download a MyMedicare Patient Registration List in PRODA
• MyMedicare – How to Upload a MyMedicare Patient Registration List in Medical Director
• MyMedicare – How to Import a MyMedicare Patient Registration List CSV in Best Practice

Incentive Payments

• Triple bulk billing Incentive
• General Practice in Aged Care Incentive (GPACI) payment
• Bulk Billing Incentive Program