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The General Practice in Aged Care Incentive, launched on 1 July 2024, offers payments to eligible GPs and practices registered with MyMedicare for providing regular visits and care planning to older people in Residential Aged Care Homes (RACHs). Developed in response to the Royal Commission into Aged Care Quality and Safety and the Strengthening Medicare Taskforce, this initiative aims to enhance continuity of care and reduce avoidable hospitalisations.
The General Practice in Aged Care Incentive is an important enabler for continuity of care and better health equity across the Gold Coats PHN region. For an overview of MyMedicare and the General Practice Aged Care Incentive, watch this video.
Practices must be:
GPs must be:
Patients must:
Registering and accessing the incentive
Eligible practice can follow these detailed step-by-step guide to register for the MyMedicare General Practice in Aged Care Incentive.
Once your practice is registered for the General Practice in Aged Care Incentive, you will need to:
Link patients to Responsible Providers in your practice.
Responsible GPs and practices must meet the following to qualify for incentive payments:
To support patient monitoring and tracking, general practices can use the provided Excel template or PDF document as a helpful tool. For an overview of the General Practice Aged Care Incentive and service and eligibility requirements, watch this video.
To support General Practices in planning their delivery of care for the GPACI and provide examples of how to use MBS items to meet the requirements of this incentive, see the resource for further details.
Aboriginal and Torres Strait Islander health practitioner or worker
Eligible practice can follow this detailed step-by-step guide to register for the MyMedicare General Practice in Aged Care Incentive.
Once your practice is registered for the General Practice in Aged Care Incentive, you will need to:
Easily track your progress in meeting Incentive requirements for each patient through Health Professional Online Services (HPOS). Practices can search for both eligibility forecasts and completed assessments that have been calculated and paid. Providers can also forecast their eligibility for MyMedicare and review processed eligibility forecasts.
Resources for all providers
Resources for primary care providers
Resources for your patients
Forecasting Resources for General Practice in Aged Care Incentive Payments
FAQs
For further support please contact your GCPHN Practice Engagement Officer via:
Provider Digital Access (PRODA)
E: proda@servicesaustralia.gov.au
E: eBusiness@servicesaustralia.gov.au
P: 1800 700 199 and select option 1 (available Monday to Friday 8am to 5pm local time)
Department of Health and Aged Care – Medicare provider enquiry line:
P: 132 150 and select option 2 (available Monday to Friday 8am to 5pm local time)
E: MyMedicare@servicesaustralia.gov.au
For Providers:
P: Services Australia 1800 700 199
E: organisation.register@servicesaustralia.gov.au
For Consumers:
P: Patient support hotline number: 132 011
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