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From 1 July 2026, changes have been made to Assignment of Benefit requirements for bulk billed services.


A valid Assignment of Benefit agreement is required before bulk billing
Patients must understand and agree to the arrangement before assigning their benefit.
Can be used where patient agreement cannot be obtained
in person or electronically. When using verbal consent:
Available for:
Aged Care, ACCHO and AMS patients can have multiple enduring agreements with different practitioners or services.
A post service notification of claim to be sent to assignor.
Assignment of benefit for bulk bill claims This page provides official guidance on the Assignment of Benefit requirements for bulk-billed Medicare services, including updated consent processes, assignment types, transitional arrangements, and requirements commencing from 1 July 2026, including record-keeping expectations.
Assignment of Medicare Benefits for Bulk Billing – Frequently Asked Questions (published 29 June 2026)
TEMPLATES
What is Sender ID?
From 1 July 2026, practices sending branded SMS messages (using an alphanumeric sender ID, e.g. the practice name) must ensure their Sender ID is registered through the ACMA Sender ID Register. Practices should confirm their ABN details, authorised business representative and online presence are up to date, and follow instructions from their SMS provider to complete the registration process where required. Register a sender ID if you have an ABN | ACMA
SMS Sender ID Register goes live to help protect Australians from scams | ACMA
HotDoc Support: Assignment of Benefit (Bulk Billing Consent) FAQs
Healthengine’s Bulk Billed Consent feature supports practices to electronically capture Medicare Assignment of Benefit consent after a bulk-billed service. Features include automated SMS/email delivery, patient identity verification, consent tracking, and integration with Best Practice and MedicalDirector (where supported). Health Engine: Bulk Billed Consent (Medicare Assignment of Benefit)
Health Engine Sender ID recommendations: HealthEngine: Communicate Custom Messages – Tips and best practice
Best Practice Premier
Important Update on 1 July 2026 AoB Changes
Assignment of Benefit and Sender ID Resources – posters, quick reference guides, waiting room video, letter template to communicate changes to patients
Medical Director: MedicalDirector Clinical and Pracsoft are designed to support the new Assignment of Benefit requirements, with workflows and functionality depending on product version, configuration and practice processes. Practices can continue to bulk bill using their existing workflows, where appropriately configured. Updates to Telstra Health products to meet Medicare Assignment of Benefit changes – Telstra Health
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