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Quality Improvement

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Content last updated 15/11/2024

Quality Improvement in general practice

The GCPHN Quality Improvement (QI) team supports the primary healthcare workforce to successfully undertake continuous quality improvement (CQI). The aim is to support general practice to deliver integrated, person-centered care and to improve quality and safety for patients through areas such as practice structures, systems, processes and clinical care.

Undertaking quality improvement activities allows a practice to move from a reactive model of care to a model that supports patients to self-manage, stay well and engage in regular preventative care.   

Why do quality improvement? 

  • Improve health outcomes for your patients. 
  • Reduce burden of disease and health inequalities.  
  • Enhance patient experience—improve access of care, quality and safety.  
  • Improve work life for your health care providers.  
  • Strengthen your practice team.  
  • Improve clinical data quality.  
  • Reduce hospital admissions and help manage costs of providing care.  
  • Meet the Practice Incentive Program Quality Improvement (PIPQI)  
  • Meet the Accreditation Standards for Quality Improvement (5th Standard) 

Practice Incentive Program (PIP)

Primary Sense

QI activities (self-paced or facilitated)

QI Toolkits and Clinical Audits

QI Action Plan Templates

Further Information