The Gold Coast Primary Health Network (GCPHN) Primary Care Improvement Initiative supports general practice teams to successfully undertake data-driven continuous quality improvement (CQI). The aim is to simplify the improvement process, so it becomes business as usual, and improvements are sustained.
GCPHN has partnered with Australian General Practice Accreditation Limited (AGPAL) to provide an exclusive and fully funded eLearning training platform for general practice staff (including GPs, PMs, PNs and receptionists) in the Gold Coast region.
By providing the tools and resources to support your primary care team to successfully undertake data-driven CQI, together we are progressing our vision of ‘building one world class health system for the Gold Coast’. This platform aims to support your understanding of high performing primary healthcare, which encompasses patient-centred care, integrated approaches and how to apply these in practice.
The new educational resources on the GCPHN AGPAL eLearning Platform can be accessed and completed at your own pace, at any time until March 2022. Registration to the eLearning Platform is simple, with detailed instructions on how to create an account and support from the GCPHN Primary Health Care Improvement Team and technical support from AGPAL also available. Certificates of completion are available for all modules and webinars.
This exciting new platform features:
GCPHN AGPAL eLearning Training Platform Webinar | Practice Teams: Continuous Quality Improvement (CQI) and PIP QI
In health care, data-driven quality improvement is the framework we use to systematically improve the ways care is delivered to patients. Quality improvement requires effective leadership and an engaged team who are committed to making change. Everyone benefits from quality improvement and quality improvement is everyone’s business! Come join AGPAL experts, Dr Paresh Dawda, Dr Jagdeesh Singh Dhaliwal and David Osman as we discuss how do you create a culture of quality in your own practice.
Please note this webinar was recorded and is now available on the GCPHN AGPAL eLearning Training platform as an on-demand resource. Please register online for the GCPHN AGPAL eLearning Training platform to access to the recording, as well as other components of the training package.
GCPHN AGPAL eLearning Training Platform Webinar | Practice Teams: Change Management
Wednesday 17 November, 7pm AEST | Register now
Understanding change management is key to implementing and sustaining change. Common pitfalls of change activities, such as poor engagement, are discussed, as well as strategies to help you take a systematic approach to managing change. Come join AGPAL experts, Dr Paresh Dawda and Dr Jagdeesh Singh Dhaliwal as we discuss strategies to support change management within the region.
GCPHN AGPAL eLearning Training Platform Webinar | Practice Teams:Engaged Leadership
Wednesday 8 December, 7pm AEST | Register now
Engaged leadership – leaders are committed to the transformation of a practice and ensure communication barriers among staff are eliminated, and that all components of the practice are involved in improvement and transformation. Are you an engaged leader? Come join AGPAL experts, Dr Paresh Dawda and Dr Jagdeesh Singh Dhaliwal as we discuss practical strategies to help you develop your own skills and in turn, build capacity in your practice team.
GCPHN AGPAL eLearning Training Platform Webinar | Practice Teams: Data-driven improvement
Wednesday 19 January 2022, 7pm AEST | Register now
Data-driven improvement includes the use of collected data to measure, analyse and improve the quality, efficiency and effectiveness of care. How are you using data to inform your service delivery? Are your team data-confident? This webinar. Come join AGPAL experts, Dr Paresh Dawda and Dr Jagdeesh Singh Dhaliwal as we explore common data driven improvement approaches and provides practical examples for you to consider.
GCPHN AGPAL eLearning Training Platform Webinar | Practice Teams: Patient Registration (Empanelment)
Date: 16 February 2022 7pm AEST | Register Now
Patient registration is registering individual patients to individual general practices. What does this look like in your practice? Do you have a plan in place for the future? Do you understand the benefits both for the patient and the practice? These and related matters are discussed with AGPAL experienced subject matter experts, Dr Jagdeesh Singh Dhaliwal.
GCPHN AGPAL eLearning Training Platform Webinar | Practice Teams: Team-based care
Date: 16 March 2022 7pm AEST | Register Now
Team-based care uses multidisciplinary teams (which may involve new staff, or the shifting of tasks among existing staff). This webinar explores with AGPAL experts, Dr Jagdeesh Singh Dhaliwal, the application of team-based care in practice, and provides practical strategies for the embedding of these changes.
To create an account and access the platform click here .
Instructions on how to create an account and use the platform are found here.
Please note: Please check your junk/spam or quarantined email inboxes, sometimes emails from the
eLearning platform are accidentally filed there. Mark them as ‘safe’ to stop emails from the platform being filed there in the future.
For any questions, please contact the GCPHN Primary Health Care Improvement Team on (07) 5612 5408 or email email@example.com.
For technical support whilst using this platform please contact AGPAL: firstname.lastname@example.org