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The Virtual Psychologist service aims to improve health outcomes for adults aged 16 and over in the Gold Coast region who face barriers to accessing traditional mental health services. This service provides short-term, moderate-intensity clinical and non-clinical support via online and phone-based methods.
Telehealth-based (text, audio, or video) mental health services, including self-management, psychotherapeutic interventions, and low to moderate mental health support for individuals. Ensures timely and effective care for underserviced populations, including men, culturally and linguistically diverse (CALD) communities, individuals from remote areas, and those affected by natural disasters.
Moderate intensity service
Online video, audio, and SMS based psychological interventions, including:
For booking scan the relevant QR code below or send a text, Facebook Messenger, or WhatsApp message to 0481 614 647 (text line only) and you are connected to Virtual Psychologist.
 Facebook Messenger
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 SMS
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 Whatsapp
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Appointments available 9am to 6pm, Monday to Friday, and from 9am to 12 noon on Saturdays, subject to availability.
Any source including GP or self-referrals.
GPs can refer by emailing:
Individuals can self-refer by sending
a text:
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Facebook Messenger
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SMS
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Whatsapp
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If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5:00pm (except public holidays). For more information visit Head to Health Phone Service.
Visit the Virtual Psychologist website
People 16+ experiencing suicidality and have presented to a clinician (note there may be some eligibility requirements for referral).
Clinical intake and assessment provided by clinician, followed by personalised psychosocial support for up to three months. This service supports people to stay safe, keep connected with others, and access health and community services as part of their recovery.
Suicide Prevention
A Support Facilitator contacts the person within one business day of receiving their referral and tailors a program for up to three months which includes building a personalised safety plan and linking them to health and community services and clinical care if needed. This program sits within the suite of Wesley Mission Queensland services and can link into psychological supports if required.
People residing in Gold Coast aged 16 years and older that have presented to a General Practice, Head to Health phone line or Aboriginal Medical Service.
Referrals can be made via referral form or letter of referral from a clinician (note there may be some eligibility requirements for referral).
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
Supporting Minds is a mental health service that provides up to three months of structured psychological (clinical) supports and group-based support.
Short-term clinical and non-clinical, individual and/or group based psychological support. Situational factors include significant life transitions, trauma, experiencing harm from others, interpersonal or social difficulties, ability to or difficulty having basic physical, emotional, environmental, or material needs met, and legal issues.
Moderate Intensity Service
Any source including GP or self-referrals.
GPs can refer through Head to Health or by:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
Improve the social and emotional wellbeing of individuals and reduce the harm associated with social and emotional wellbeing, suicide ideation/attempts and mental ill health through the provision of an integrated, flexible, and holistic approach of care.
Aboriginal and/or Torres Strait Islander people struggling with their mental health, drug and alcohol misuse or seeking a suicide support service.
Low to high intensity service
Coomera Integrated Health and Wellbeing Hub
7 Jowett St, Coomera Qld 4209
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
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