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To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
Gold Coast Primary Health Network commissions a range of primary care and mental health, alcohol and other drugs and suicide prevention services to meet the diverse and growing needs of the Gold Coast region. Our commissioned services are available at no cost to patients. View the full list of funded services by clicking on the links below.
The Medicare Mental Health phone service (formerly Head to Health) offers a free, confidential, and friendly mental health assessment and referral service for consumers, their families, carers, GPs, and health professionals. Anyone who is unsure where to seek appropriate support (for themselves or someone they care for) can call Medicare Mental Health between Monday to Friday 8:30am – 5pm (excluding public holidays) for guidance and support.
Medicare Mental Health (formerly Head to Health) phone service is a welcoming and accessible central entry point for people (not in crisis) requiring support to the mental health care system, for the services and information they need.
GPs and healthcare professionals can use this service for advice on service availability and as well as for patient referrals.
Medicare Mental Health is a collaboration between the Department of Health and Aged Care, the community, and the mental health sector. It only recommends resources and services from trusted mental health service providers.
Medicare Mental Health Phone Service Referral
Referral Forms are available here: Provider Resources – PCCS Global Site
GP/Psychiatrist direct line: 07 3186 4000
Medicare Mental Health Phone Service: 1800 595 212
Medicare Mental Health is for everyone. Anyone of any age – including children, young people and older adults, families and carers – can contact Medicare Mental Health.
Even if you have never sought help before, Medicare Mental Health is here for you.
Yes – there is no cost for using the Medicare Mental Health phone service (1800 595 212).
First, a trained mental health clinician will speak to you about your concerns to identify the support you need. They will then work with you to identify your recovery goals and connect you to services to help you meet them.
The Medicare Mental Health phone service takes a holistic approach to your mental health, whether you have experienced mental ill-health or if this is the first time you have reached out for support. Your Medicare Mental Health phone service clinician is there to help you understand the type of support you need and will draw upon their knowledge of the broad range of services available to identify which one best suits your individual needs.
With your consent, they can also work with your GP to keep them informed about the support services recommended for you.
With your consent, the Medicare Mental Health phone service can share all or parts of any advice and referrals with your GP or other health care providers. If you prefer not to have them shared with your current health providers, that is also fine.
However, we encourage you to discuss any additional advice or support you receive from the Medicare Mental Health phone service with your GP or other health providers because coordinating your care and reducing duplication is in your best interest.
headspace is an accessible ‘one-stop-shop’ for young people that supports early intervention with emerging mental health needs surrounding mental and physical health, work/study support and alcohol and other drug issues.
For young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs. The service offers assistance in promoting wellbeing: mental health, physical health, work/study support and alcohol and other drug services.
Low to moderate intensity service
Located at:
Level 1, H20 Broadwater
1/2 Nind Street Southport Qld 4215
Monday: 9.00am – 5.00pm
Tuesday: 9.00am – 8.00pm
Wednesday: 9.00am – 8.00pm
Thursday: 9.00am – 8.00pm
Friday: 9.00am – 5.00pm
Saturday / Sunday: Closed
and
1 Brygon Creek Drive
Upper Coomera QLD 4209
Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00pm – 5:00pm
Friday: 9:00am – 5:00pm
Saturday / Sunday: Closed
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
Improve the social and emotional wellbeing of individuals and reduce the harm associated with social and emotional wellbeing, suicide ideation/attempts and mental ill health through the provision of an integrated, flexible, and holistic approach of care.
The Kalwun Social Health Program offers comprehensive support for Aboriginal and/or Torres Strait Islander people, partners, parents, or carers of who are struggling with their mental health, alcohol and other drug misuse or seeking a suicide support service. The Program works within a social and emotional wellbeing framework and provides clinical and non-clinical case management.
The Program helps to empower people to self-manage and make decisions about their own health at their own pace. Social Health offer a person and family based approach to providing care and the ability to link clients with a range of internal and external services.
Low to high intensity service
Coomera Integrated Health and Wellbeing Hub
7 Jowett St, Coomera Qld 4209
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
People of all ages struggling with their
mental health or seeking a suicide
support service.
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
Gold Coast PHN funds three local Alcohol and Other Drug Services (AODS) to provide treatment and support for people impacted by alcohol or drugs, including support for people with mental health problems associated with drugs and alcohol use.
Lives Lived Well (Youth, Family and Adult AOD Support) offers short to medium term treatment and support to reduce problematic substance use via access to various programs, including family support and therapy, dual diagnosis and complex care, residential rehabilitation and transitional housing support.
QuIHN (Adult AOD Support) offers treatment and support to reduce problematic substance use and achieve recovery goals. Services include harm reduction, group programs, long-term case management and counselling.
Kalwun (Social and Emotional Wellbeing Program) offers culturally safe treatment and support to reduce problematic substance use. The program works within a social and emotional wellbeing framework, using a person and family-centred approach with the ability to link to a range of internal and external support.
Alcohol and Other Drug Services
Lives Lived Well
Address
Lives Lived Well
2/12 Jowett Street
Coomera, QLD 4209
Eligibility
Contact
More Information
QuIHN
Address
12 99/89 West Burleigh Road
Burleigh Heads Qld 4220
Contact
More Information
Kalwun
Address
Miami Clinic
2020 Gold Coast Highway
Miami Qld 4220
Phone: 07 5526 1112
Bilinga Clinic
Airport Central B1, 1 Eastern Avenue
Bilinga Qld 4224
Phone: 07 5589 6500
Coomera Integrated Health and Wellbeing Hub
7 Jowett Street
Coomera Qld 4209
Phone: 07 5514 7100
Eligibility
Contact
More Information
Access to these services is via any source, including self-referrals.
Lives Lived Well (Youth, Family and Adult AOD Support)
QuIHN (Adult AOD Support)
Kalwun (Social and Emotional Wellbeing Program)
Treatment and support to reduce problematic substance use and achieve recovery goals. Services include harm reduction, group programs, long term case management and counselling.
QuIHN offers community-based alcohol and other drugs (AOD) treatment services to individuals in the Gold Coast facing substance-related disorders and co-occurring mental health issues.
QuIHN aims to offer equitable and accessible support to anyone in need of help with substance use issues. They strive to overcome barriers that might hinder access to treatment, including transportation challenges, family responsibilities, employment, and physical or mental health concerns.
The Service aims to support individuals to achieve their recovery goals and reduce the harm associated with alcohol and other drug use through:
People 18 years and older impacted by alcohol or drugs, including impacts associated with mental health issues.
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
Phone: 07 5520 7900
Email: quihn@quihn.org
Address: Shop 12/89-99 West Burleigh Road, Burleigh Heads QLD 4220
For a 24/7 Queensland specific acute and crisis support service, call 1300 MH Call (1300 64 2255) for advice and assessment.
Gold Coast Mental Health and Speciality Services provides public acute and specialist services for mental health, alcohol and other drugs across inpatient and community-based settings. Advice and referrals are available 24/7 through the 1300 MH Call service.
Gold Coast Mental Health and Specialist Services, with assessment by the Acute Care Team
People of all ages.
Any source, including GP or self-referrals.
Refer by calling 1300 MH Call (1300 64 22 55)
Short to medium term treatment and support to reduce problematic substance use via access to all Lives Lived Well programs, including family support and therapy, dual diagnosis and complex care, residential rehabilitation and transitional housing support.
The professional team can help you to break the cycle of problematic alcohol or drug use, regain control and reach your potential to enjoy a full and rewarding life.
We provide:
Free, flexible one-on-one counselling and group sessions are available through our range of service hubs located across Queensland and regional NSW.
We work with you to identify if you have a problem with drugs or alcohol, its extent and what’s behind it. We then support you and give you the tools to manage, reduce or stop your alcohol or drug misuse.
Worried about a family member or friend who is misusing drugs or alcohol? We can provide you with support so that you feel better placed to cope and support your loved one. Sometimes just talking to someone who doesn’t know the person, can help.
People 12 years and older impacted by alcohol or drugs, including impacts associated with mental health issues.
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
Improve the social and emotional wellbeing of individuals and reduce the harm associated with social and emotional wellbeing, suicide ideation/attempts and mental ill health through the provision of an integrated, flexible, and holistic approach of care.
Aboriginal and/or Torres Strait Islander people struggling with their mental health, drug and alcohol misuse or seeking a suicide support service.
Low to high intensity service
Coomera Integrated Health and Wellbeing Hub
7 Jowett St, Coomera Qld 4209
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
Youth Check is a free health check service for young people aged 12 to 25 who are at risk of, or currently experiencing, homelessness in the Gold Coast region. A friendly, experienced Registered Nurse will provide physical, mental, and sexual health care. It’s all about the client: their choices, their comfort, and their privacy. Youth Check will work with clients respectfully and make sure they feel safe and heard every step of the way.
For young people aged between 12 and 25 which supports early intervention services for emerging physical and mental health needs.
Low to moderate intensity service
Youth Check provides friendly, confidential health support for young people aged 12 to 25 who are at risk of, or dealing with homelessness, including a Registered Nurse to support you with:
Located at:
Youth Check are based in places that are youth-friendly and easy to get to. Clients don’t need to be registered with headspace to attend, and they can just drop in or organise an outreach appointment.
Youth Check is designed to be easy to access, you don’t need a GP or provider referral.
Call on 07 5600 1999 to book an appointment with the Registered Nurse or just ask a question about the service.
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
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