The Primary and Community Care Services (PCCS) Referrals and Triage service provides a central point for receiving and assessing GP and psychiatrist referrals for people who are not in crisis and require mental health, drug and alcohol and suicide prevention support.

The multi-disciplinary team coordinates intake for the Gold Coast Primary Health Network’s mental health care services. In a stepped care approach, a person presenting to the mental health system is matched to the intervention level that most suits their current need

Low to high intensity service

Primary and Community Care Services (PCCS)

• Intake
• Assessment

• Phone and online service only
• Phone line operates 9am to 5pm weekdays

• GP referral
• Psychiatrist
• Mental Health Stepped Care Referral Form

• 07 3186 4000
• GCTX@pccs.org.au

https://gc.pccs.org.au/referrals-triage/

headspace is an accessible ‘one-stop-shop’ for young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs. The service offers assistance in promoting wellbeing: mental health, physical health, work/study support and alcohol and other drug services.

Low to moderate intensity service

Lives Lived Well

• Brief mental health assessment
• Comprehensive mental health assessment (multidisciplinary)
• Structured psychological therapies
• Individual peer support
• Social and emotional learning (schools)
• General practice

Located at:

headspace Southport

Level 1, H20 Broadwater
1/2 Nind Street Southport Qld 4215

Monday: 9.00am – 5.00pm
Tuesday: 9.00am – 8.00pm
Wednesday: 9.00am – 8.00pm
Thursday: 9.00am – 8.00pm
Friday: 9.00am – 5.00pm
Saturday / Sunday: Closed

and

headspace Upper Coomera

1 Brygon Creek Drive
Upper Coomera QLD 4209        

Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00pm – 5:00pm
Friday: 9:00am – 5:00pm
Saturday / Sunday: Closed

• Individuals aged 12-25
• Live in the Gold Coast region

• Individuals can self-refer
• Accepts referrals from any source including family, friends, teachers, counsellors, doctors, psychologists and psychiatrists
• For health professionals: Mental Health Stepped Care Referral Form

headspace Southport

07 5509 5900
reception@headspacesouthport.org.au

headspace Upper Coomera

07 5600 1999
reception@headspaceuc.org.au

Visit the headspace Southport Website

Visit the headspace Upper Coomera Website

The Kalwun Social Health Program offers comprehensive support for Aboriginal and Torres Strait Islander people who are struggling with their mental health or for those with alcohol and other drug needs. The program works within a social and emotional wellbeing framework and provides clinical and non-clinical treatment and a range of psychotherapeutic interventions.

The service helps to empower people to self-manage and make decisions about their own health at their own pace. Kalwun offers a person and family approach to providing care and are able to link to a range of internal and external additional services.

Low to high intensity service

Kalwun

• Clinical care coordination
• Assessment
• Brief mental health assessment
• Structured psychological therapy
• Counselling
• Outreach in the community
• Information and education

Miami Clinic
2020 Gold Coast Hway, Miami Qld 4220
Phone: 07 5526 1112

Bilinga Clinic
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Phone: 07 5589 6500

Coomera Integrated Health and Wellbeing Hub
7 Jowett Street, Coomera
Phone: 07 5514 7100

• Individuals aged 12+ *special consideration may be applied to people under 12 years of age
• Identify as an Aboriginal and/or Torres Strait Islander person
• Parent/carer/partner of an Aboriginal and/or Torres Strait Islander person
• Live in the Gold Coast region

• Individuals can self-refer
• For health professionals: Mental Health Stepped Care Referral Form

• 07 5526 1112
• socialhealth@kalwun.com.au

https://www.kalwun.com.au/health-services/targeted-health-programs/social-health-service

These services provide treatment and support for people who are impacted by alcohol or drugs including support for people with mental health problems associated with drugs and alcohol use. Treatment and support aims to reduce harm and help individuals to achieve their recovery goals.

The programs work within a social and emotional wellbeing framework and help to empower people to self-manage and make decisions about their own health at their own pace. These services also offer a person and family centred approach to providing care and are able to link to a range of internal and external additional supports.

Low to high intensity service

• QuIHN
• Lives Lived Well
• Kalwun

Lives Lived Well only

• Family support and therapy
• Youth dual diagnosis support
• Transitional housing support

• Not time limited

QuIHN

12 99/89 West Burleigh Road
Burleigh Heads Qld 4220

Lives Lived Well

Nerang Service Hub
29 Martin Street
Nerang Qld 4211

Lives Lived Well
191 West Burleigh Road
Burleigh Heads Qld 4220

Kalwun

Miami Clinic
2020 Gold Coast Highway
Miami Qld 4220
Phone: 07 5526 1112

Bilinga Clinic
Airport Central B1, 1 Eastern Avenue
Bilinga Qld 4224
Phone: 07 5589 6500

Oxenford Clinic
Level 1, 2 Leo Graham Way
Oxenford Qld 4210
Phone: 07 5514 7100

Coomera Integrated Health and Wellbeing Hub
7 Jowett Street
Coomera Qld 4209

Lives Lived Well only

• Individuals aged 12+ (varies depending on the program required)

Kalwun only

• Identify as an Aboriginal and/or Torres Strait Islander person

Individuals can self-refer

QuIHN

• 07 5520 7900
• Quihn@quihn.org

Lives Lived Well

• 1300 727 957
• info@liveslivedwell.org.au

Kalwun

• 07 5526 1112
• socialhealth@kalwun.com.au

QuIHN

• https://www.quihn.org

Lives Lived Well

• https://www.liveslivedwell.org.au/our-services/qld/

Kalwun

• https://www.kalwun.com.au/health-services/targeted-health-programs/social-health-service