To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
To receive important alerts and updates from Gold Coast Primary Health Network, please submit the form below.
The Head to Health phone service offers a free, confidential, and friendly mental health assessment and referral service for consumers, their families, carers, GPs, and health professionals. Anyone who is unsure where to seek appropriate support (for themselves or someone they care for) can call Head to Health between Monday to Friday 8:30am – 5pm (excluding public holidays) for guidance and support.
Head to Health phone service is a welcoming and accessible central entry point for people (not in crisis) requiring support to the mental health care system, for the services and information they need.
GPs and healthcare professionals can use this service for advice on service availability and as well as for patient referrals.
Head To Health Phone Service Referral
GP/Psychiatrist direct line: 07 3186 4000
Head to Health is for everyone. Anyone of any age – including children, young people and older adults, families and carers – can contact Head to Health.
Even if you have never sought help before, Head to Health is here for you.
Yes – there is no cost for using the Head to Health phone service (1800 595 212).
First, a trained mental health clinician will speak to you about your concerns to identify the support you need. They will then work with you to identify your recovery goals and connect you to services to help you meet them.
The Head to Health phone service takes a holistic approach to your mental health, whether you have experienced mental ill-health or if this is the first time you have reached out for support. Your Head to Health phone service clinician is there to help you understand the type of support you need and will draw upon their knowledge of the broad range of services available to identify which one best suits your individual needs.
With your consent, they can also work with your GP to keep them informed about the support services recommended for you.
With your consent, the Head to Health phone service can share all or parts of any advice and referrals with your GP or other health care providers. If you prefer not to have them shared with your current health providers, that is also fine.
However, we encourage you to discuss any additional advice or support you receive from the Head to Health phone service with your GP or other health providers because coordinating your care and reducing duplication is in your best interest.
Older people living in Residential Aged Care Homes experiencing mild depression or anxiety and those having trouble adjusting to changes or coping with loss.
The Psychological Services in Residential Aged Care Homes (RACH) program offers structured psychological therapies that support people with mental health needs living in residential aged care. The service aims to support residents experiencing mild depression or anxiety and those having trouble adjusting to changes or coping with loss. The service can also support people experiencing dual diagnosis of mental health and dementia or neurocognitive disorder (including brain injury/developmental disability) where behaviours are identified as mental health related.
Sessions may be focused on transitions into aged care, engagement and well-being and managing identified mental health conditions.
Low to moderate intensity service
Participants must be living in a Commonwealth funded RACH within the Gold Coast region
Any source including GP or self-referrals.
GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
headspace is an accessible ‘one-stop-shop’ for young people that supports early intervention with emerging mental health needs surrounding mental and physical health, work/study support and alcohol and other drug issues.
For young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs. The service offers assistance in promoting wellbeing: mental health, physical health, work/study support and alcohol and other drug services.
Low to moderate intensity service
Located at:
Level 1, H20 Broadwater
1/2 Nind Street Southport Qld 4215
Monday: 9.00am – 5.00pm
Tuesday: 9.00am – 8.00pm
Wednesday: 9.00am – 8.00pm
Thursday: 9.00am – 8.00pm
Friday: 9.00am – 5.00pm
Saturday / Sunday: Closed
and
1 Brygon Creek Drive
Upper Coomera QLD 4209
Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00pm – 5:00pm
Friday: 9:00am – 5:00pm
Saturday / Sunday: Closed
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5:00pm (except public holidays). For more information visit Head to Health Phone Service.
Improve the social and emotional wellbeing of individuals and reduce the harm associated with social and emotional wellbeing, suicide ideation/attempts and mental ill health through the provision of an integrated, flexible, and holistic approach of care.
The Kalwun Social Health Program offers comprehensive support for Aboriginal and/or Torres Strait Islander people, partners, parents, or carers of who are struggling with their mental health, alcohol and other drug misuse or seeking a suicide support service. The Program works within a social and emotional wellbeing framework and provides clinical and non-clinical case management.
The Program helps to empower people to self-manage and make decisions about their own health at their own pace. Social Health offer a person and family based approach to providing care and the ability to link clients with a range of internal and external services.
Low to high intensity service
Coomera Integrated Health and Wellbeing Hub
7 Jowett St, Coomera Qld 4209
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
People of all ages struggling with their
mental health or seeking a suicide
support service.
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
The Lighthouse program provides trauma informed, recovery- orientated clinical care coordination and specialised treatment.
The Lighthouse program provides trauma informed, recovery-orientated clinical care coordination and specialised treatment services for young people aged 12-18 years with severe and/or complex mental health needs. Lighthouse aims to provide timely access and effective, safe and appropriate care for adolescents who are experiencing the impacts of adverse childhood experiences in their lives.
The service supports young people, and their loved ones, carers or support people to learn skills around the management of symptoms and promote hope in healing so that the young person can fulfill their potential. Priority will be given to those experiencing trauma symptoms which are currently impacting on any areas of their lives.
High intensity service
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
A multidisciplinary service of consultant psychiatrists, peer workers and clinicians to support young people aged 12-25 at risk of or experiencing a first episode of psychosis. The Early Psychosis team is equipped to intervene early to improve the lives of young people, and their families, impacted by psychosis.
headspace (Early Psychosis) is a multidisciplinary service of consultant psychiatrists, peer workers and clinicians that support young people at risk of or experiencing a first episode of psychosis. The Early Psychosis team is equipped to intervene early to improve the lives of young people, and their families, who are impacted by psychosis.
Young people and their families can be seen at the time and place of their choosing including in their home, at school, work, TAFE or Uni, at a local park, café or even the beach.
High intensity service
Early Psychosis Mobile Assessment and
Treatment team
Any source including GP or self-referrals.
GPs can refer by calling or emailing:
If this service is not the one for you, please call the Head to Health phone line on 1800 595 212 and speak with a mental health professional who will help connect you to a service that meets your mental health needs.
Gold Coast PHN funds three local Alcohol and Other Drug Services (AODS) to provide treatment and support for people impacted by alcohol or drugs, including support for people with mental health problems associated with drugs and alcohol use.
Lives Lived Well (Youth, Family and Adult AOD Support) offers short to medium term treatment and support to reduce problematic substance use via access to various programs, including family support and therapy, dual diagnosis and complex care, residential rehabilitation and transitional housing support.
QuIHN (Adult AOD Support) offers treatment and support to reduce problematic substance use and achieve recovery goals. Services include harm reduction, group programs, long-term case management and counselling.
Kalwun (Social and Emotional Wellbeing Program) offers culturally safe treatment and support to reduce problematic substance use. The program works within a social and emotional wellbeing framework, using a person and family-centred approach with the ability to link to a range of internal and external support.
Alcohol and Other Drug Services
|
|
Lives Lived Well
Address
Nerang Service Hub
29 Martin Street
Nerang Qld 4211
Lives Lived Well
191 West Burleigh Road
Burleigh Heads Qld 4220
Eligibility
Contact
More Information
QuIHN
Address
12 99/89 West Burleigh Road
Burleigh Heads Qld 4220
Contact
More Information
Kalwun
Address
Miami Clinic
2020 Gold Coast Highway
Miami Qld 4220
Phone: 07 5526 1112
Bilinga Clinic
Airport Central B1, 1 Eastern Avenue
Bilinga Qld 4224
Phone: 07 5589 6500
Coomera Integrated Health and Wellbeing Hub
7 Jowett Street
Coomera Qld 4209
Phone: 07 5514 7100
Eligibility
Contact
More Information
Access to these services is via any source, including self-referrals.
Lives Lived Well (Youth, Family and Adult AOD Support)
QuIHN (Adult AOD Support)
Kalwun (Social and Emotional Wellbeing Program)
Adults (18+) that have presented to or been discharged from either Robina or Gold Coast University Hospital following a suicide attempt or suicidal crisis.
Personalised non-clinical psychosocial support for up to three months after hospital discharge. This service supports people to stay safe, keep connected with others, and access health and community services as part of their recovery.
Suicide Prevention
A Support Facilitator contacts the person within one business day of receiving their referral and tailors a program for up to three months after discharge from hospital which includes building a personalised safety plan and linking them to health and community services and clinical care if needed.
Adults 18 years and older that have presented to or been discharged from either Robina or Gold Coast University Hospital following a suicide attempt or suicidal crisis.
Referrals can only be made via Gold
Coast Health Acute Care Team. This
service is included here for GP and
health professional awareness.
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
Treatment and support to reduce problematic substance use and achieve recovery goals. Services include harm reduction, group programs, long term case management and counselling.
QuIHN offers community-based alcohol and other drugs (AOD) treatment services to individuals in the Gold Coast facing substance-related disorders and co-occurring mental health issues.
QuIHN aims to offer equitable and accessible support to anyone in need of help with substance use issues. They strive to overcome barriers that might hinder access to treatment, including transportation challenges, family responsibilities, employment, and physical or mental health concerns.
The Service aims to support individuals to achieve their recovery goals and reduce the harm associated with alcohol and other drug use through:
People 18 years and older impacted by alcohol or drugs, including impacts associated with mental health issues.
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
Phone: 07 5520 7900
Email: quihn@quihn.org
Address: Shop 12/89-99 West Burleigh Road, Burleigh Heads QLD 4220
Indigenous children and young people 0 – 19 years who are in a kinship or foster care arrangement who present with mild to moderate symptoms.
Short-term support, group programs, outreach, and case management using an integrated, flexible, and holistic approach to promote social and emotional wellbeing. Provides tailored interventions for mental health and cultural needs, and improve relationships and community connections.
Moderate intensity service
Coomera Integrated Health and Wellbeing Hub
7 Jowett St, Coomera Qld 4209
Bilinga Clinic
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
GPs can refer through Head to Health or by calling or emailing.
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
So we can provide you with the most accurate information,
please tell us a little more about yourself
