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Description
Patient Profile
Access to Services
The Virtual Psychologist service aims to improve health outcomes for adults aged 16 and over in the Gold Coast region who face barriers to accessing traditional mental health services. This service provides short-term, moderate-intensity clinical and non-clinical support via online and phone-based methods.
Virtual Psychologist offers innovative digital mental health support, providing self-management tools, psychotherapeutic interventions, moderate support, and referrals. Services are tailored for individuals experiencing moderate mental health issues who face barriers in accessing traditional services. This includes those underserved by Medicare, residents of the Northern Gold Coast, people from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islander people, members of the LGBTIQAP+ community, and individuals affected by natural disasters, via a channel of their choice (text, video, or audio).
Moderate intensity service
Online video, audio, and SMS based psychological interventions, including Cognitive Behaviour Therapy (CBT), Dialectical Behaviour Therapy (DBT), Acceptance and Commitment Therapy (ACT), Insight-oriented therapy, Supportive psychotherapy, Interpersonal psychotherapy, and Narrative therapy.
Virtual – telehealth and Phone support including video, audio, and SMS communication.
For booking scan the relevant QR code below or send a text, Facebook Messenger, or WhatsApp message to 0481 614 647 (text line only) and you are connected to Virtual Psychologist. GPs can also refer via email: info@virtualpsychologist.com.au
Appointments available 9am to 6pm, Monday to Friday, and from 9am to 12 noon on Saturdays, subject to availability.
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Any source, including GP, self-referrals, Specialist (Psychiatrist), Any health provider or service agency.
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5:00pm (except public holidays). For more information visit Head to Health Phone Service.
Visit the Virtual Psychologist website
Supporting Minds is a mental health service that provides up to three months of moderate intensity structured psychological (clinical) supports and group-based (clinical and non-clinical) support.
Supporting Minds (LGBTIQAP+) is a service for people aged between 12 and 65 who identify with the LGBTIQAP+ community and/or are questioning sexuality or gender.
Participants receive:
Moderate Intensity Service
Structured psychological therapy
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service
Supporting Minds is a mental health service that provides up to three months of moderate intensity structured psychological (clinical) supports and group-based (clinical and non-clinical) support.
Supporting Minds (Situational Distress) is a service for people aged between 16 and 65 who are facing situational distress such as significant life transitions, relationship issues, social isolation, trauma, experiencing harm from others, experiencing or at risk of homelessness, or in significant financial hardship.
Participants receive:
Moderate Intensity Service
Structured psychological therapy
Any service, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
This moderate intensity program offers comprehensive support for Aboriginal and/or Torres Strait Islander young people aged 0-19 years, who are in a kinship or foster care arrangement and seek support with their social and emotional wellbeing.
Short-term support, group programs, outreach, and case management using an integrated, flexible, and holistic approach to promote social and emotional wellbeing. Provides tailored interventions for mental health and cultural needs, and improve relationships and community connections.
Moderate intensity service
Coomera Integrated Health and Wellbeing Hub
7 Jowett Street, Coomera
Bilinga Clinic
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
headspace is a low to moderate intensity service that is an accessible ‘one-stop-shop’ for young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs.
headspace is an accessible ‘one-stop-shop’ for young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs. The service offers assistance in promoting wellbeing: mental health, physical health, work/study support and alcohol and other drug services.
Low to moderate intensity service
Located at:
Level 1, H20 Broadwater
1/2 Nind Street Southport Qld 4215
Monday: 9.00am – 5.00pm
Tuesday: 9.00am – 8.00pm
Wednesday: 9.00am – 8.00pm
Thursday: 9.00am – 8.00pm
Friday: 9.00am – 5.00pm
Saturday / Sunday: Closed
and
1 Brygon Creek Drive
Upper Coomera QLD 4209
Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00pm – 5:00pm
Friday: 9:00am – 5:00pm
Saturday / Sunday: Closed
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5:00pm (except public holidays). For more information visit Head to Health Phone Service.
The Psychological Services in Residential Aged Care Homes (RACH) program is a low to moderate intensity service that offers structured psychological therapies that support people with mental health needs living in residential aged care.
The Psychological Services in Residential Aged Care Homes (RACH) program offers structured psychological therapies that support people with mental health needs living in residential aged care. The service aims to support residents experiencing mild depression or anxiety and those having trouble adjusting to changes or coping with loss. The service can also support people experiencing dual diagnosis of mental health and dementia or neurocognitive disorder (including brain injury/developmental disability) where behaviours are identified as mental health related.
Sessions may be focused on transitions into aged care, engagement and well-being and managing identified mental health conditions.
Moderate intensity service
If you are unsure if this service is right for your patient, you can refer to Head to Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Head to Health Phone Service.
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