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Welcome to the Gold Coast Primary Health Network education and training page.
GCPHN strives to support primary health care staff needs in a meaningful way. If you do complete any of the online learning modules, we would appreciate if you could please fill in this quick survey.
Please note when searching:
Targeted at nurses working in primary health care including general practice, this module is designed to support you with an understanding of telephone triage.
Online course
1 Hour
Member Price: Free Non-Member Price: $38.50
This module will help you explore current thinking and policy relating to aggressive behaviours at work. It will also look at how those behaviours can be minimised and addressed. The module is designed for new and continuing employees in all health settings including community services.
Online Course
30 Minutes
Ausmed subscribers only can review this webinar/ Subscription rates here
Discusses the impact of patient complaints on the practitioner. This webinar explores what drives patients to lodge a complaint and provides practical advice on how to manage difficult doctor-patient relationships.
Webinar
60 Minutes
Members only can view this webinar
Webinar
1 Hour
**Members Only
QPA members only can review this webinar/ Log in to review recorded webinars
This webinar explores several strategies to effectively manage patients during these situations and ensuring your staff are protected. Relevant indicators within the RACGP Standards 5th edition have also be addressed to support you in creating a safe workplace and mitigating risk with a variety of systems, processes, policies and training.
Webinar
33 Minutes
Free
The following resource has been developed to support GPs and practice teams in providing care to patients with respiratory symptoms.
Guide
2 Pages
Free
This AGPAL webinar, assists in providing general practice teams with a clear understanding of what sustainability means in the context of general practice. Additionally, we outline reporting tools that may be required to ensure the business is surviving and discuss the role of ‘the team’ in ensuring business sustainability.
Webinar
43 Minutes
Free
To reduce the risk of transmission of infectious agents, PPE must be used appropriately. The following resource outlines sequences and procedures for putting on and removing PPE.
Diagram
2 Pages
Free
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