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Welcome to the Gold Coast Primary Health Network education and training page.
GCPHN strives to support primary health care staff needs in a meaningful way. If you do complete any of the online learning modules, we would appreciate if you could please fill in this quick survey.
Please note when searching:
Gold Coast Primary Health Network (GCPHN) has partnered with Australian General Practice Accreditation Limited (AGPAL) to provide an exclusive eLearning training package for general practice staff in the Gold Coast region. This new eLearning platform features a series of training modules and webinars on primary care improvement, which may support PIP QI activities in your practice as well as training on how to apply the RACGP 5th Edition Standards for your practice accreditation.
Interactive self-paced online training.
All resources in this exclusive training package are housed on the bespoke GCPHN eLearning Platform. Which includes:
Free
Learn about incentive programs to help you and your staff do business with Services Australia.
Online courses
6 streams within this training program
Free
Targeted at nurses working in primary health care including general practice, this module is designed to support you with an understanding of telephone triage.
Online course
1 Hour
Member Price: Free Non-Member Price: $38.50
This checklist will help receptionists keep everyone safe from Coronavirus (COVID-19). It outlines what to ask before an appointment, and what to advise clients when they arrive and during their appointment.
Fact sheet
1 Page
Free
Discusses the impact of patient complaints on the practitioner. This webinar explores what drives patients to lodge a complaint and provides practical advice on how to manage difficult doctor-patient relationships.
Webinar
60 Minutes
Members only can view this webinar
This resource explains the different symptoms you may experience if you have coronavirus (COVID-19), a cold, or the flu.
Factsheet
1 Page
Free
This fact sheet describes the steps you should take in the first 24 hours following the identification of a COVID-19 positive case.
Factsheet
13 Pages
Free
To protect yourself, your family and the community from getting COVID-19 you must maintain good hygiene and practice social distancing (also called physical distancing).
Online resource
Free
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