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Gold Coast Primary Health Network commissions a range of primary care and mental health, alcohol and other drugs and suicide prevention services to meet the diverse and growing needs of the Gold Coast region. Our commissioned services are available at no cost to patients. View the full list of funded services by clicking on the links below.
Adults (18+) who require a brief intervention to support de-escalation of their mental health concern and are safe and suitable to attend a community-based support service. This service can be used as a safe alternative to hospital presentations when not in crisis.
After Hours Safe Space provides much needed support for adults experiencing distress after hours. A time when their usual supports and clinicians may not be available and when they would usually look to the emergency department for support. This service is provided in a friendly place, with easy access to help in an informal, café style environment. Lived experience workers and clinicians are available so people can feel supported and safe while they manage their mental health during such challenging times and build on their wellbeing skills.
There are two After Hours Safe Space services on the Gold Coast, each available at Mermaid Beach (2580 Gold Coast Highway) and Southport (Level 3, Southport Health Precinct building. 16-30 High Street), Mon-Fri 6pm-9pm, Sat and Sun 12pm-8pm.
Low to moderate intensity service
PCCS After Hours Safe Space Hubs
Mermaid Beach
2580 Gold Coast Highway, Mermaid Beach Qld 4218
Southport
Level 3, Southport Health Precinct, 16-30 High Street, Southport Qld 4215
People 18 years and older who require a brief intervention to support de-escalation of their mental health concern and are safe and suitable to attend a community-based support service.
This is a walk-in service. No referral or appointment needed.
GPs can contact the After Hours Safe Space provider by calling:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
Gold Coast PHN funds three local Alcohol and Other Drug Services (AODS) to provide treatment and support for people impacted by alcohol or drugs, including support for people with mental health problems associated with drugs and alcohol use.
Lives Lived Well (Youth, Family and Adult AOD Support) offers short to medium term treatment and support to reduce problematic substance use via access to various programs, including family support and therapy, dual diagnosis and complex care, residential rehabilitation and transitional housing support.
QuIHN (Adult AOD Support) offers treatment and support to reduce problematic substance use and achieve recovery goals. Services include harm reduction, group programs, long-term case management and counselling.
Kalwun (Social and Emotional Wellbeing Program) offers culturally safe treatment and support to reduce problematic substance use. The program works within a social and emotional wellbeing framework, using a person and family-centred approach with the ability to link to a range of internal and external support.
Alcohol and Other Drug Services
Lives Lived Well
Address
Lives Lived Well
2/12 Jowett Street
Coomera, QLD 4209
Eligibility
Contact
More Information
QuIHN
Address
12 99/89 West Burleigh Road
Burleigh Heads Qld 4220
Contact
More Information
Kalwun
Address
Miami Clinic
2020 Gold Coast Highway
Miami Qld 4220
Phone: 07 5526 1112
Bilinga Clinic
Airport Central B1, 1 Eastern Avenue
Bilinga Qld 4224
Phone: 07 5589 6500
Coomera Integrated Health and Wellbeing Hub
7 Jowett Street
Coomera Qld 4209
Phone: 07 5514 7100
Eligibility
Contact
More Information
Access to these services is via any source, including self-referrals.
Lives Lived Well (Youth, Family and Adult AOD Support)
QuIHN (Adult AOD Support)
Kalwun (Social and Emotional Wellbeing Program)
The “Turning Pain into Gain” Persistent Pain Program aims to help persistent pain sufferers become better managers of their pain through the education program, individual case management, support, goal setting and improved use of community health services.
Supports people explore a range of different strategies through education programs, individual case management, peer support, goal setting and improved use of community health services. Offers psychological support to clients experiencing anxiety due to pain who may need additional mental health support.
Primary and Community Chronic Disease
The service is available for a period of up to 12 months and includes:
GP referral is required. GPs can refer by calling or emailing:
Clinician Resources
Patient Resources
Adults (18+) that have presented to or been discharged from either Robina or Gold Coast University Hospital following a suicide attempt or suicidal crisis.
Personalised non-clinical psychosocial support for up to three months after hospital discharge. This service supports people to stay safe, keep connected with others, and access health and community services as part of their recovery.
Suicide Prevention
A Support Facilitator contacts the person within one business day of receiving their referral and tailors a program for up to three months after discharge from hospital which includes building a personalised safety plan and linking them to health and community services and clinical care if needed.
Adults 18 years and older that have presented to or been discharged from either Robina or Gold Coast University Hospital following a suicide attempt or suicidal crisis.
Referrals can only be made via Gold
Coast Health Acute Care Team. This
service is included here for GP and
health professional awareness.
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
Treatment and support to reduce problematic substance use and achieve recovery goals. Services include harm reduction, group programs, long term case management and counselling.
QuIHN offers community-based alcohol and other drugs (AOD) treatment services to individuals in the Gold Coast facing substance-related disorders and co-occurring mental health issues.
QuIHN aims to offer equitable and accessible support to anyone in need of help with substance use issues. They strive to overcome barriers that might hinder access to treatment, including transportation challenges, family responsibilities, employment, and physical or mental health concerns.
The Service aims to support individuals to achieve their recovery goals and reduce the harm associated with alcohol and other drug use through:
People 18 years and older impacted by alcohol or drugs, including impacts associated with mental health issues.
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
Phone: 07 5520 7900
Email: quihn@quihn.org
Address: Shop 12/89-99 West Burleigh Road, Burleigh Heads QLD 4220
Indigenous children and young people 0 – 19 years who are in a kinship or foster care arrangement who present with mild to moderate symptoms.
Short-term support, group programs, outreach, and case management using an integrated, flexible, and holistic approach to promote social and emotional wellbeing. Provides tailored interventions for mental health and cultural needs, and improve relationships and community connections.
Moderate intensity service
Coomera Integrated Health and Wellbeing Hub
7 Jowett St, Coomera Qld 4209
Bilinga Clinic
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
GPs can refer through Head to Health or by calling or emailing.
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
The Gold Coast Community Support is a flexible 8-week program that provides non-clinical emotional, practical and coaching support.
People 16+ in the Gold Coast community at risk of suicide. Support Facilitators will work with clients to find and access services, create a plan to stay safe in moments of distress, and develop coping skills.
Community Support
This service is for people aged 16+ in the Gold Coast community experiencing situational distress, is not in contact
with mental health service system, and one or more adverse ‘life events’ including but not limited to:
Referrals can only be made via Gold Coast Community Organisations. This service is included here for GP and health professional awareness.
The Community Pathway Connector is a service which provides a culturally safe connection point and referral service for people who identify as an Aboriginal or Torres Strait Islander person (or their family members/spouse/carer).
A culturally safe connection point and referral service, to assist Aboriginal and Torres Strait Islander people through tailored information and one-on-one support to navigate the services system.
Low to moderate intensity service
Krurungal Aboriginal and Torres Strait Islander Corporation
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
For a 24/7 Queensland specific acute and crisis support service, call 1300 MH Call (1300 64 2255) for advice and assessment.
Gold Coast Mental Health and Speciality Services provides public acute and specialist services for mental health, alcohol and other drugs across inpatient and community-based settings. Advice and referrals are available 24/7 through the 1300 MH Call service.
Gold Coast Mental Health and Specialist Services, with assessment by the Acute Care Team
People of all ages.
Any source, including GP or self-referrals.
Refer by calling 1300 MH Call (1300 64 22 55)
Short to medium term treatment and support to reduce problematic substance use via access to all Lives Lived Well programs, including family support and therapy, dual diagnosis and complex care, residential rehabilitation and transitional housing support.
The professional team can help you to break the cycle of problematic alcohol or drug use, regain control and reach your potential to enjoy a full and rewarding life.
We provide:
Free, flexible one-on-one counselling and group sessions are available through our range of service hubs located across Queensland and regional NSW.
We work with you to identify if you have a problem with drugs or alcohol, its extent and what’s behind it. We then support you and give you the tools to manage, reduce or stop your alcohol or drug misuse.
Worried about a family member or friend who is misusing drugs or alcohol? We can provide you with support so that you feel better placed to cope and support your loved one. Sometimes just talking to someone who doesn’t know the person, can help.
People 12 years and older impacted by alcohol or drugs, including impacts associated with mental health issues.
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
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