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Gold Coast Primary Health Network commissions a range of primary care and mental health, alcohol and other drugs and suicide prevention services to meet the diverse and growing needs of the Gold Coast region. Our commissioned services are available at no cost to patients. View the full list of funded services by clicking on the links below.
Adults (18+) who require a brief intervention to support de-escalation of their mental health concern and are safe and suitable to attend a community-based support service. This service can be used as a safe alternative to hospital presentations when not in crisis.
After Hours Safe Space provides much needed support for adults experiencing distress after hours. A time when their usual supports and clinicians may not be available and when they would usually look to the emergency department for support. This service is provided in a friendly place, with easy access to help in an informal, café style environment. Lived experience workers and clinicians are available so people can feel supported and safe while they manage their mental health during such challenging times and build on their wellbeing skills.
REMINDER: Service change
The Mermaid Beach After Hours Safe Space (2580 Gold Coast Highway) closed on 30 June 2026 as part of a transition to a single-site model in Southport.
Ongoing service provision
From 1 July 2026, After Hours Safe Space services continue from a single location in Southport, with no change to services or operating hours. This decision reflects service utilisation patterns and supports the ongoing sustainability of the service, ensuring people can continue to access after-hours mental health support on the Gold Coast.
Southport location: Level 3, Southport Health Precinct, 16-30 High Street, Southport
Operating hours: Monday-Friday 6pm-9pm, Saturday and Sunday 12pm-8pm
Low to moderate intensity service
PCCS After Hours Safe Space
Southport
Level 3, Southport Health Precinct, 16-30 High Street, Southport Qld 4215
People 18 years and older who require a brief intervention to support de-escalation of their mental health concern and are safe and suitable to attend a community-based support service.
This is a walk-in service. No referral or appointment needed.
GPs can contact the After Hours Safe Space provider by calling:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
The following options may be shared with clients where appropriate:
During the day
Crisis and support helplines (24 hours, 7 days a week)
Mental Health Crisis Support and assessment with the Acute Care Team
Moderate intensity (non-clinical) individual and group based psychosocial support to assist individuals achieve their recovery goals by building personal capacity and stability in one or more of the following skill areas: health and wellbeing; independence; confidence and resilience; daily living; social; relationship; finance; and vocational.
Through individual and group support, Psychosocial Support provides non-clinical activities such as life skills development, employment, and education goals, and learning how to maintain health and wellbeing.
Psychosocial support services focus on building capacity and stability in the following areas:
Moderate intensity service
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
A multidisciplinary service of consultant psychiatrists, peer workers and clinicians to support young people aged 12-25 at risk of or experiencing a first episode of psychosis. The Early Psychosis team is equipped to intervene early to improve the lives of young people, and their families, impacted by psychosis.
headspace (Early Psychosis) is a multidisciplinary service of consultant psychiatrists, peer workers and clinicians that support young people at risk of or experiencing a first episode of psychosis. The Early Psychosis team is equipped to intervene early to improve the lives of young people, and their families, who are impacted by psychosis.
Young people and their families can be seen at the time and place of their choosing including in their home, at school, work, TAFE or Uni, at a local park, café or even the beach.
High intensity service
Early Psychosis Mobile Assessment and
Treatment team
Any source including GP or self-referrals.
GPs can refer by calling or emailing:
If this service is not the one for you, please call the Medicare Mental Health phone line on 1800 595 212 and speak with a mental health professional who will help connect you to a service that meets your mental health needs.
The Lighthouse program provides trauma informed, recovery- orientated clinical care coordination and specialised treatment.
The Lighthouse program provides trauma informed, recovery-orientated clinical care coordination and specialised treatment services for young people aged 12-18 years with severe and/or complex mental health needs. Lighthouse aims to provide timely access and effective, safe and appropriate care for adolescents who are experiencing the impacts of adverse childhood experiences in their lives.
The service supports young people, and their loved ones, carers or support people to learn skills around the management of symptoms and promote hope in healing so that the young person can fulfill their potential. Priority will be given to those experiencing trauma symptoms which are currently impacting on any areas of their lives.
High intensity service
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
Comprehensive, high intensity clinical care coordination support including structured, recovery and goal-oriented services to create significant improvements in quality of life, health and well-being.
The program supports individuals who experience the impacts of severe mental illness, and who are not currently case managed or accessing Gold Coast Health mental health services.
High intensity service
Only GP or psychiatrist referrals are accepted. GPs or psychiatrists can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
Improve the social and emotional wellbeing of individuals and reduce the harm associated with social and emotional wellbeing, suicide ideation/attempts and mental ill health through the provision of an integrated, flexible, and holistic approach of care.
The Kalwun Social Health Program offers comprehensive support for Aboriginal and/or Torres Strait Islander people, partners, parents, or carers of who are struggling with their mental health, alcohol and other drug misuse or seeking a suicide support service. The Program works within a social and emotional wellbeing framework and provides clinical and non-clinical case management.
The Program helps to empower people to self-manage and make decisions about their own health at their own pace. Social Health offer a person and family based approach to providing care and the ability to link clients with a range of internal and external services.
Low to high intensity service
Coomera Integrated Health and Wellbeing Hub
7 Jowett St, Coomera Qld 4209
Airport Central B1, 1 Eastern Ave, Bilinga Qld 4224
Miami Clinic
2020 Gold Coast Hwy, Miami Qld 4220
People of all ages struggling with their
mental health or seeking a suicide
support service.
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
headspace is an accessible ‘one-stop-shop’ for young people that supports early intervention with emerging mental health needs surrounding mental and physical health, work/study support and alcohol and other drug issues.
For young people aged between 12 and 25 which supports early intervention services for young people with emerging mental health needs. The service offers assistance in promoting wellbeing: mental health, physical health, work/study support and alcohol and other drug services.
Low to moderate intensity service
Located at:
Level 1, H20 Broadwater
1/2 Nind Street Southport Qld 4215
Monday: 9.00am – 5.00pm
Tuesday: 9.00am – 8.00pm
Wednesday: 9.00am – 8.00pm
Thursday: 9.00am – 8.00pm
Friday: 9.00am – 5.00pm
Saturday / Sunday: Closed
and
1 Brygon Creek Drive
Upper Coomera QLD 4209
Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00pm – 5:00pm
Friday: 9:00am – 5:00pm
Saturday / Sunday: Closed
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
Older people living in Residential Aged Care Homes experiencing mild depression or anxiety and those having trouble adjusting to changes or coping with loss.
The Psychological Services in Residential Aged Care Homes (RACH) program offers structured psychological therapies that support people with mental health needs living in residential aged care. The service aims to support residents experiencing mild depression or anxiety and those having trouble adjusting to changes or coping with loss. The service can also support people experiencing dual diagnosis of mental health and dementia or neurocognitive disorder (including brain injury/developmental disability) where behaviours are identified as mental health related.
Sessions may be focused on transitions into aged care, engagement and well-being and managing identified mental health conditions.
Low to moderate intensity service
Participants must be living in a Commonwealth funded RACH within the Gold Coast region
Any source including GP or self-referrals.
GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health on 1800 595 212 between Monday to Friday, 8:30am – 5pm (except public holidays). For more information visit Medicare Mental Health Phone Service.
A free mental health coaching program that can help you develop the skills you need to manage everyday stresses.
Using a guided, self-help approach, this program is designed to help you break negative thought patterns and feel more in control, based on low intensity CBT principles. Accessing the program is easy and there’s little to no wait time. You can choose to connect via phone or video call.
Low intensity service
Any source, including GP or self-referrals. GPs can refer by calling or emailing:
If you are unsure if this service is right for your patient, you can refer to Medicare Mental Health phone service on 1800 595 212 between Monday to Friday, 8:30am-5pm (except public holidays). For more information visit Medicare Mental Health phone service.
Medicare Mental Health (formerly Head to Health) brings together a range of 500+ online and phone-based resources and services from Australia’s trusted mental health service providers to support your wellbeing and mental health. Medicare Mental Health is the result of extensive and ongoing collaboration between the Department of Health, Disability and Ageing; the community; and the mental health sector.
Medicare Mental Health provides a range of mental health online services, programs, websites, chat groups and apps. Online treatment programs can help individuals work through a range of mental health conditions and disorders like depression and anxiety.
Self-management
Medicare Mental Health is a collaboration between the Department of Health, Disability and Ageing; the community; and the mental health sector. It only recommends resources and services from trusted mental health service providers.
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